WEBVTT

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I remember the first time
I ever stepped into the ocean.

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My brothers jumped in, my mom jumped in,
and I just stayed away from the waves.

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And I remember my dad pretending to drown,
and he was like,

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"Who's gonna help me? Who's gonna help me?

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Only my little girl can help me."

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He had the ability to empower me to think

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that my six-year-old body
could lift a whole man.

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The world has really lost

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the best kind of people...

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...on that flight.

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My colleague with communications,
John Flick,

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is with some of the employees
that have come,

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and certainly there are a lot here
in Renton, Washington,

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but we have employees who've been involved

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with this airplane and program
from all over the globe.

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- John?
- Deborah, certainly it is

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a worldwide effort,
and, you know, not the greatest day.

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It's rainy, it's cold,
but look at all the excited faces.

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A lot of these folks from Renton here,

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ponchos, smiling,
even though it's raining.

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And we talked about
the team effort for this.

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Let's just take a listen

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as this airplane gets ready
for its very first takeoff.

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Throughout the past 100 years,

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Boeing and its employees
have led with innovation...

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...and have taken the world
from seaplanes to space planes.

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From walking on the Earth...

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...to walking on the Moon.

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Few companies have achieved
as much as we have.

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Today, we'll celebrate
that legacy together

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while imagining what comes next.

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One Dow stock is skyrocketing,
and it's a familiar one.

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Shares of Boeing stock
is on pace for its best month ever.

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I'm speaking to you from the Boeing plant
in Everett, Washington,

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because at this plant,
they're building the plane of the future.

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U.S.A.! U.S.A.! U.S.A.!

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-U.S.A.
-U.S.A.! U.S.A.!

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We're the leader
in this great global industry,

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and we know that lives
literally depend on what we do.

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We will continue to lead and succeed
in our second century.

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I believe in the Boeing mission.

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I'm awed by their technology
and their prowess.

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I love it.

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And it's a hugely important company,
and I want it to succeed.

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This is the piece that we wrote
that blew open the story

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behind the 737 MAX disasters.

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I remember somebody called me up and said,
"Why didn't you publish that earlier?

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Maybe you could've stopped
the second crash."

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An Indonesia passenger plane

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crashing into the sea
minutes after takeoff from Jakarta.

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All 189 people on board
are now feared dead.

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Mentioned this was a-a Boeing aircraft.

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What m-more do we know about the plane?

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Boeing, as you said, uh, almost brand-new.

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They had taken delivery of it
back in August.

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It was a 737 MAX.

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That's the updated version of the 737.
They haven't been out that long.

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The stock is down,
but my read is that TheStreet

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actually isn't that negative
on where Boeing is going with this issue.

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Analysts have
great expectations for their stock.

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The company said the crash had posed

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no material risk to the MAX program,

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the company has
enough cash flow to cover this,

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and that this issue again is overblown.

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First of all,
I think it's important that we all

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express our sympathies for
the-the loss of, uh, Lion Air Flight 610.

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Uh, we've been very engaged with
the investigative authorities throughout

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in providing all of the information,
uh, necessary

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to make sure we do a full assessment
of, uh, of the situation.

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And the bottom line here
is the 737 MAX is safe.

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We are following
breaking news out of Ethiopia,

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where a plane went down,
killing everyone on board.

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The airline told state media

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there were people of more than
30 nationalities among the dead.

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It's unclear what caused the crash,

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but the model in question,
a Boeing 737 MAX 8,

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it's the same one that was involved in
the Indonesian disaster back in October.

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This has now moved into a criminal probe.

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The Justice Department
issuing multiple subpoenas

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as part of a wide-ranging investigation
into Boeing's FAA certification.

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Facing serious safety questions
and brutal political headwinds,

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the Boeing 737 MAX 8
is being grounded around the globe.

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Any plane currently in the air

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will go to its destination
and thereafter be grounded.

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Is this expected to send
shock waves through the U.S. economy?

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It certainly could.

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You're talking about tens of thousands
of supply chain workers.

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That's in addition to the
12,000 Boeing employees who build the 737.

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It was a big-- that was a big decision.

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It's also one of our largest exporters.

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One of the truly great companies
of the world.

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They have to figure it out fast.

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These were
two brand-new airplanes that crashed,

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and the weather was perfect.

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That just shouldn't happen.

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Why did they crash?

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Was there a common cause?

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Were the pilots somehow at fault?

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Or was there something wrong
with the plane?

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I'm smart.

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I'm smart.

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I'm intelligent.

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I'm kind.

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Kind.

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I'm funny.

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I'm funny.

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I'm beautiful!

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-I'm beautiful.
-Good girl.

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They say you usually start
your grieving process

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when you've buried your loved one.

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Then you get news
that they've identified some remains.

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And finding out you're getting like 30%

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of the man who raised you.

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Some families got 70%, 80%.

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My brothers, my niece

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and the rest of our family,

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we only got 30%.

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Going through the list of remains,
viewing, like, what's in the casket.

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You know, it was hard to digest.

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The families
of some of the 157 people killed

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when a Boeing 737 MAX

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crashed in Ethiopia last March
have accused

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Ethiopian Airlines
of denying them the chance

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to attend a service for their loved ones
at the site of the disaster.

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Yesterday, the final
unidentifiable remains of those who died

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were buried at the site.

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Two days before the burial,
they send the families an email,

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saying, "We're going to be burying
your loved ones in the next 48 hours."

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They were just buried like people
who didn't belong to anyone

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or weren't loved by anyone.

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My dad had a funeral yesterday,
and I missed it.

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Do you believe that Boeing has been

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transparent enough in the process so far?

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We may actually be in litigation
against Boeing out of this cris--

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so I don't want to throw stones at Boeing
until we know more.

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Boeing's got the best aviation lawyers,

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trial lawyers.

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They've got unlimited resources.

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And the families of the victims

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essentially have us.

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I was a pilot in the Marine Corps.

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I've been in two aviation crashes.

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The first one was in a DC-9.

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It broke in half
when it landed in Pensacola.

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The second one, the cross-tube broke,
the rotor blades hit the ground

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and flipped the helicopter.

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The accident I was in,
nothing compared to the two MAX crashes.

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Those passengers didn't have a chance.

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So, on the 6th, we have Konjit.

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And then Linet.

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She has two hours to meet with you.

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There's two sides of the case,
and they're both equally important.

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The first one is the liability case.

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She may not come now. She's all worried.

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Yeah, I saw the emails.

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Basically, we have to prove
that Boeing did something wrong

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in order to hold Boeing accountable.

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She left behind a husband
and two little-- and two minor children.

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But they haven't given me a date yet.

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The second thing is compensation.

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Even though life is precious and life
can't be measured in terms of money,

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that is how the law measures it.

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And the compensation
that we seek from Boeing

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has to reflect the very serious losses
our clients have suffered.

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Boeing will try to put people
on a spreadsheet.

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Hello.

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Have name, age, relatives.

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And then they might say,
"Well, that's a single person,

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"not survived by a spouse, no kids.

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That case isn't worth a lot of money."

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So one of the things we do is
we kind of take them off that chart.

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"Yeah, that person's not married,

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but did you know
the person supported his entire family?"

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He completed all the six years training

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and then he become Africa key instructor.

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In this case, our client's a young man,

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who, in the entire country of Ethiopia,

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he's the only person who can
actually instruct master technicians

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on Toyota vehicles.

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He wins a national contest in 2011,

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also in thou-- 2012.

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Everything here is
a memorial of Sintayehu.

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Everything.

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My mother still expect, every night,

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to open the door for him.

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To say hi to him.

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She wakes up early
to prepare a food to him.

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It's difficult
to accept the reality still.

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You don't let people become numbers.

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You make them people again.

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So what we have to do is
try to get the essence of the person.

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This is, uh,
when she was graduating from ET.

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-Oh.
-Yeah.

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As a cabin crew, when she was joined.

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This is the wings that they wore?

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This is the wing for the crew members.

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Her intention was to run her own business.

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- Right.
- Yeah.

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And she was doing it
in addition to raising kids,

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having a full-time
flight attendant position.

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Yeah.

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- She had a lot of energy, huh?
- Yeah.

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-This is her attorney.
-The image I found.

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My wife, she used to
drink wine while she had

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helping of spaghetti.

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So this is her last drink.

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This is her last drink.

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Nobody has touched it.

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We need justice.

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We need justice.

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Um, could you just tell me
what your full name is?

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I am John Quindos.

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Can I ask you about the crash

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and the loss of your wife, uh, your
daughter and-and your three grandchildren?

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It is, uh...
it's a bit difficult to explain.

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Every day, you wake up

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and you find you have nowhere to go.

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It comes to your mind,

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"My God, why did you do this?"

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We make them, you know,
put together photos for us.

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We make them
fill out questionnaires for us.

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We put the people through pain.

00:16:07.977 --> 00:16:12.273
Can you just tell me
what you miss the most about your mom?

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It's emotionally draining.

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And, um, making everything much worse,

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you could have a case
where someone from the U.S.

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gets ten times what someone
from outside the U.S. gets.

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And this is something
that we've been fighting for years.

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I'm so sorry.

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-And, God, thank you for having us.
-Thank you.

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One of the families said, "You know what?

00:16:57.527 --> 00:16:59.904
"If you bring me a billion dollars
and you say,

00:16:59.987 --> 00:17:01.822
"'You can have this billion dollars

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or my brother back,'
I'm gonna take my brother."

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Um, so getting the money, is that justice?

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I mean, I-I won't even

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begin to understand
what they're going through.

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One minute, these people,
they were, they were with you,

00:17:19.131 --> 00:17:24.512
and then, 20 minutes later,
you're-you're being told that

00:17:24.595 --> 00:17:27.932
there was a plane crash
and they've all died.

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How do you make peace with that?

00:17:42.446 --> 00:17:44.865
Morning. Hi.

00:17:44.949 --> 00:17:46.242
Hello. Good morning.

00:17:46.325 --> 00:17:48.244
Yeah, come in.

00:17:48.327 --> 00:17:50.162
We're gonna
have some folks coming in late.

00:17:50.246 --> 00:17:51.956
We'll just have to find a seat.

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Hey, there's Dominic. You made it.

00:17:55.876 --> 00:17:58.004
Of the 20 largest airlines in the world,

00:17:58.087 --> 00:18:00.923
19 of them fly the Triple Seven.

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We talked about
ten percent better costs per seat

00:18:04.176 --> 00:18:07.054
than our closest competitor
currently in the market today.

00:18:07.138 --> 00:18:10.057
We also have
double-digit improvement in efficiency,

00:18:10.141 --> 00:18:12.059
so this allows them to reduce their costs.

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Happy to take some questions of the room.

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-Yes?
-Can we get an interview about the MAX?

00:18:17.356 --> 00:18:19.609
We can work with you
on any MAX-related questions.

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Wendy's really
the marketing Triple Seven X person.

00:18:21.819 --> 00:18:23.696
I don't think
she'd be in a position to answer

00:18:23.779 --> 00:18:25.406
any real complicated MAX questions, right?

00:18:25.489 --> 00:18:27.408
Yeah, and I'm not an engineer, so...

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And she's not an engineer.

00:18:28.784 --> 00:18:31.787
Okay, so we're gonna proceed out of here.
Head out of the door.

00:18:31.871 --> 00:18:33.914
Head toward-- straight to the buses.

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I always say to Boeing
that it's better if you work with me.

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But if you don't
and you try to close me out,

00:18:42.214 --> 00:18:44.550
well, I'll write it without you.

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For 17 years now,
I've been covering the story of Boeing.

00:18:52.683 --> 00:18:56.520
Joining us now is Dominic Gates, an
aerospace reporter for The Seattle Times.

00:18:56.604 --> 00:18:58.522
Behind me here, we've got the 737

00:18:58.606 --> 00:19:00.941
fuselage system installation.

00:19:01.025 --> 00:19:06.238
This is the most journalistically
competitive story I've ever worked on.

00:19:06.322 --> 00:19:08.366
Sorry, everybody. Sorry I'm late.

00:19:08.449 --> 00:19:10.409
And so every meeting we were having...

00:19:10.493 --> 00:19:13.120
You know that a lot of people
are gonna be reading it or not...

00:19:13.204 --> 00:19:16.957
The editors were saying,
"Whatever you got, get it out there fast."

00:19:22.421 --> 00:19:26.509
There are two great centers
of airplane building in the world:

00:19:26.592 --> 00:19:29.970
Toulouse in Europe for Airbus

00:19:30.054 --> 00:19:33.015
and Seattle for Boeing.

00:19:35.810 --> 00:19:39.480
Historically, you did pay a premium
for a Boeing plane.

00:19:41.065 --> 00:19:45.194
And that's because it was better built.

00:19:46.737 --> 00:19:49.240
I don't think that's true anymore.

00:19:49.323 --> 00:19:53.077
I mean, it-it began with
the McDonnell Douglas merger in 1997.

00:19:55.705 --> 00:19:59.834
The merger of Boeing and McDonnell Douglas
is now complete.

00:20:03.546 --> 00:20:07.299
And, in a sense, the MAX crashes

00:20:07.383 --> 00:20:09.051
are the end point of that.

00:20:11.929 --> 00:20:15.015
All these McDonnell Douglas people
came with this different mentality.

00:20:15.099 --> 00:20:18.436
They didn't want to design new planes

00:20:18.519 --> 00:20:21.897
and just harvested the money
from these older models.

00:20:23.941 --> 00:20:26.694
The new management
sold Wall Street this vision

00:20:26.777 --> 00:20:32.032
of Boeing growing exponentially,
and Wall Street bought it.

00:20:33.033 --> 00:20:36.412
But they were also under intense
competitive pressure from Airbus.

00:20:36.495 --> 00:20:37.496
-Yeah.
-That's right.

00:20:39.248 --> 00:20:42.376
Airbus kept building new planes,

00:20:42.460 --> 00:20:46.464
and suddenly American Airlines
was about to seal a huge order

00:20:46.547 --> 00:20:49.133
for 200 A320neos,

00:20:49.216 --> 00:20:52.470
which is the rival of the 737.

00:20:52.553 --> 00:20:54.680
Is Boeing in trouble, do you think?

00:20:54.764 --> 00:20:59.727
It tells us that the-the company's in some
trouble in its competition with Airbus.

00:21:02.730 --> 00:21:05.274
American Airlines was a legacy

00:21:05.357 --> 00:21:08.694
Boeing customer who only flew,
uh, Boeing products up to that time.

00:21:08.778 --> 00:21:12.782
So the idea that they would lose
market share to, um, Airbus

00:21:12.865 --> 00:21:14.283
was a major event.

00:21:14.366 --> 00:21:17.244
So what's Boeing
going to do to answer Airbus?

00:21:17.328 --> 00:21:21.123
They were going to design
a whole new airplane,

00:21:21.207 --> 00:21:25.044
and then scrapped those plans
and decided to modify

00:21:25.127 --> 00:21:27.379
-the 737 in that race.
-Right.

00:21:27.463 --> 00:21:29.757
And the thinking for that was time,

00:21:29.840 --> 00:21:31.217
- money?
- Time.

00:21:31.300 --> 00:21:35.221
It's a lot easier to get a new version
of a already certified aircraft

00:21:35.304 --> 00:21:37.223
certified by the FAA.

00:21:37.306 --> 00:21:41.227
But the primary goal was that
Boeing wanted to produce the airplane

00:21:41.310 --> 00:21:44.939
so they could sell it to customers
who were already flying the 737

00:21:45.022 --> 00:21:48.901
and say, "Look, if an airline is
looking at either buying an Airbus,

00:21:48.984 --> 00:21:51.737
"where they'd have to put pilots
through training,

00:21:51.821 --> 00:21:55.950
"or buy the 737 MAX, where
they already have the pilots certified,

00:21:56.033 --> 00:21:57.535
that's a huge competitive advantage."

00:21:57.618 --> 00:22:00.287
The biggest picture of all is really

00:22:00.371 --> 00:22:03.207
the expectations
in a capitalist society, right?

00:22:03.290 --> 00:22:05.709
There's shareholders,
who want greater return all the time.

00:22:05.793 --> 00:22:10.381
There are flying passengers,
who want lower prices all the time.

00:22:10.464 --> 00:22:14.301
That's really what drives all of this.

00:22:14.385 --> 00:22:15.970
Pull the curtain back

00:22:16.053 --> 00:22:18.764
and see what's really going on
in this company,

00:22:18.848 --> 00:22:21.350
and you'll understand
why this plane crashed.

00:22:38.200 --> 00:22:42.496
Over here, this was not
supposed to be a big parking lot for 737s,

00:22:42.580 --> 00:22:45.374
but that's what it's become right now
where they're grounded.

00:22:46.959 --> 00:22:50.379
It's, uh, heartbreaking.

00:23:08.647 --> 00:23:11.817
The 737 factory, it's a huge facility.

00:23:12.902 --> 00:23:16.238
My team worked on the factory floor,

00:23:16.322 --> 00:23:19.033
and we started seeing
a lot of quality issues.

00:23:20.200 --> 00:23:24.204
And that's when I was expressing
my concerns to the general manager.

00:23:28.918 --> 00:23:30.920
Problems started when senior executives

00:23:31.003 --> 00:23:33.213
were really trying to ramp up
production of the MAX.

00:23:36.592 --> 00:23:41.096
The plan is to build these planes
in a very organized way

00:23:41.180 --> 00:23:45.351
'cause it's a complicated product
and you have to do everything right.

00:23:45.434 --> 00:23:49.021
And because of this pressure,
this continued pressure to produce,

00:23:49.104 --> 00:23:50.648
because of Airbus,

00:23:50.731 --> 00:23:52.650
we're not doing that.

00:23:52.733 --> 00:23:54.818
We're seeing
a lot of, uh, narrow-body interest,

00:23:54.902 --> 00:23:57.571
so of course, uh, this week,
we'll be highlighting the MAX family.

00:23:57.655 --> 00:23:59.949
Cameras captured a great week
for Boeing in orders and commitments.

00:24:00.032 --> 00:24:03.243
Singapore Airlines has committed to 30,

00:24:03.327 --> 00:24:05.245
United Airlines to 20.

00:24:05.329 --> 00:24:08.207
The MAX was very successful.

00:24:08.290 --> 00:24:09.875
It's the fastest-selling Boeing jet ever.

00:24:09.959 --> 00:24:11.961
We got about 4,000

00:24:12.044 --> 00:24:13.712
737s in backlog.

00:24:13.796 --> 00:24:15.714
We're oversold.

00:24:15.798 --> 00:24:20.344
We were going from
building 47 planes in a month to 52.

00:24:20.427 --> 00:24:21.387
That's a lot of airplanes.

00:24:21.470 --> 00:24:23.597
Every one and a half seconds,

00:24:23.681 --> 00:24:25.557
a 737 takes off

00:24:25.641 --> 00:24:27.267
- somewhere in the world.
- Right, and...

00:24:27.351 --> 00:24:29.353
- So, there goes another one.
- All right. -

00:24:30.020 --> 00:24:32.982
So we would try to meet schedule,
and-and it started slipping.

00:24:33.065 --> 00:24:37.736
AerCap announced
an order for 100 737 MAX 8s.

00:24:37.820 --> 00:24:41.323
Well, it's looking pretty good.
Looks like, uh, another record year.

00:24:41.407 --> 00:24:42.950
Now we're having
to do work out of sequence,

00:24:43.033 --> 00:24:44.535
which adds risk.

00:24:44.618 --> 00:24:46.078
Take a look at shares of Boeing.

00:24:46.161 --> 00:24:47.705
Over the next 20 years,

00:24:47.788 --> 00:24:49.748
we see a need for about
41,000 new airplanes.

00:24:49.832 --> 00:24:51.333
I'm about ready to move again.

00:24:51.417 --> 00:24:54.128
So I just move my pad,
and I have to keep pace, keep up.

00:24:54.211 --> 00:24:57.631
I've never seen
that kind of pressure put on people.

00:24:57.715 --> 00:24:59.174
And they started getting grilled,
you know, "How--

00:24:59.258 --> 00:25:01.593
"I thought you gave me your word you were
gonna be done yesterday, and your team--

00:25:01.677 --> 00:25:03.679
How come you're not off the plane?"
And somebody would make this mistake,

00:25:03.762 --> 00:25:06.849
and then the same mistake
would be made a day or two later.

00:25:06.932 --> 00:25:10.310
Y-You don't want people thinking like that
when they're building airplanes.

00:25:15.566 --> 00:25:19.361
I wrote a letter to the CEO saying,
"We could still do the right thing,

00:25:19.445 --> 00:25:22.906
but we need to stop
and give our people a chance to catch up."

00:25:22.990 --> 00:25:26.243
I wrote to the board of directors,
and I requested their assistance.

00:25:26.326 --> 00:25:28.537
"Yeah, we'll get in touch with you."
"We'll get back to you."

00:25:28.620 --> 00:25:30.497
Nothing, nothing.

00:25:30.581 --> 00:25:33.667
We'll meet this demand,
always raising the bar

00:25:33.751 --> 00:25:37.588
when it comes to safety,
quality and integrity.

00:25:54.938 --> 00:25:57.608
I do know that,
you know, there might be people

00:25:57.691 --> 00:26:01.653
that will try to discredit me
or maybe challenge what I say, you know,

00:26:01.737 --> 00:26:06.158
and my response back is,
"Look, I have to do it."

00:26:10.579 --> 00:26:15.459
I need to explain that even a wonderful,
great company like Boeing

00:26:15.542 --> 00:26:17.544
can have problems.

00:26:22.758 --> 00:26:26.804
There are many unfortunate
circumstances involving whistleblowers.

00:26:26.887 --> 00:26:29.598
Edward Snowden, he now lives in-in Russia.

00:26:29.681 --> 00:26:33.102
Chelsea Manning ended up in prison.

00:26:34.645 --> 00:26:36.522
Been a long road to get here, huh?

00:26:36.605 --> 00:26:38.774
Yeah, too long.

00:26:38.857 --> 00:26:42.402
Those are the names that you hear about,

00:26:42.486 --> 00:26:46.198
but there are many other whistleblowers
trying to speak out to make a difference.

00:26:49.535 --> 00:26:51.286
Doing okay, honey?

00:26:51.370 --> 00:26:53.163
I'm doing okay.

00:26:54.873 --> 00:26:56.458
Ed's going up against Boeing,

00:26:56.542 --> 00:26:59.211
one of the biggest employers
in Seattle area,

00:26:59.294 --> 00:27:02.881
and there are
some very well documented examples

00:27:02.965 --> 00:27:07.511
where Boeing has retaliated against people
who have gone against the company.

00:27:07.594 --> 00:27:09.263
-Thank you, sir.
-Thank you.

00:27:15.644 --> 00:27:18.355
Going down here. Down here?

00:27:18.438 --> 00:27:19.940
-CYNTHIA McFADDEN: Hi.
-Hi. How are you, Cynthia?

00:27:20.023 --> 00:27:21.567
Thank you for coming and doing this.

00:27:21.650 --> 00:27:23.318
Thanks for inviting me. Appreciate it.

00:27:23.402 --> 00:27:28.532
Very good. So let's, um, let's ask
the documentary team to go.

00:27:30.993 --> 00:27:33.537
So, the name's out.

00:27:33.620 --> 00:27:35.664
The Wall Street Journal
is the one who got the leak.

00:27:35.747 --> 00:27:36.748
Right.

00:27:36.832 --> 00:27:38.542
Someone leaked Ed's identity,

00:27:38.625 --> 00:27:43.964
and now the press are calling Boeing,
and Boeing is preparing to say something.

00:27:44.047 --> 00:27:46.842
I can't answer questions like that ever
on behalf of the client,

00:27:46.925 --> 00:27:49.469
whether the answer is yes or no.

00:27:49.553 --> 00:27:50.804
People want to protect Boeing's flank.

00:27:50.888 --> 00:27:54.099
They think it's in their interest
to have Boeing get out there first

00:27:54.183 --> 00:27:56.518
before Ed's story is told.

00:27:56.602 --> 00:27:58.854
But of course,
I know you don't want to do that.

00:27:58.937 --> 00:28:00.939
In order for that not to happen, um,

00:28:01.023 --> 00:28:03.275
looks like the stories will go today
rather than tomorrow.

00:28:03.358 --> 00:28:05.319
I'm trying.

00:28:05.402 --> 00:28:07.529
Never a dull moment.

00:28:10.449 --> 00:28:14.536
McFADDEN: After 30 years in the military,
much of it spent in an airplane,

00:28:14.620 --> 00:28:18.498
Ed Pierson has a strong sense of duty.

00:28:18.582 --> 00:28:21.960
Bottom line is you're worried about
people dying in Boeing planes.

00:28:22.044 --> 00:28:23.045
Yeah, absolutely.

00:28:23.128 --> 00:28:24.713
McFADDEN:
But in late 2017,

00:28:24.796 --> 00:28:28.425
Ed Pierson says he started to see things
that alarmed him.

00:28:29.843 --> 00:28:32.846
What words would you use
to describe that factory at that point?

00:28:32.930 --> 00:28:34.056
Dangerous.

00:28:34.139 --> 00:28:36.183
Um, unnecessary.

00:28:36.266 --> 00:28:38.227
Taking unnecessary risks.

00:28:38.310 --> 00:28:40.312
Chaotic. Uh, um, disarray.

00:28:40.395 --> 00:28:43.148
McFADDEN:
Four months later, a Lion Air 737 MAX

00:28:43.232 --> 00:28:47.986
crashed, killing all 189 people on board.

00:28:48.070 --> 00:28:52.991
What do you say to Americans
who are planning to fly on a 737?

00:28:53.075 --> 00:28:57.746
I would demand that the FAA,
in their role as regulators,

00:28:57.829 --> 00:29:00.374
go in, thoroughly investigate
that factory.

00:29:00.457 --> 00:29:04.294
So, Cynthia,
what is Boeing saying about all this?

00:29:04.378 --> 00:29:07.005
McFADDEN: Well, Lester,
while the 737 MAX fleet are all grounded,

00:29:07.089 --> 00:29:11.468
there are more than 6,800
other 737s flying.

00:29:11.551 --> 00:29:13.887
Now, Boeing is
pushing back strongly tonight,

00:29:13.971 --> 00:29:18.809
saying that the 737 is one of the safest
planes flying, and they say, quote,

00:29:18.892 --> 00:29:22.562
"...the suggestion by Mr. Pierson
of a link between his concerns

00:29:22.646 --> 00:29:26.441
and the recent MAX accidents
is completely unfounded."

00:29:26.525 --> 00:29:29.778
And they say, so far,
no investigators have found, quote,

00:29:29.861 --> 00:29:34.700
"...production conditions in the factory
contributed to the accidents."

00:29:34.783 --> 00:29:35.867
Lester.

00:29:39.746 --> 00:29:44.042
PETER DeFAZIO: After the first crash,
Boeing told us it was a one-off.

00:29:44.126 --> 00:29:45.961
The initial reports on the second crash

00:29:46.044 --> 00:29:49.631
sounded identical
to what happened in the first crash.

00:29:49.715 --> 00:29:54.011
And that just set off alarm bells with me,
saying, "No, wait a minute.

00:29:54.094 --> 00:29:56.430
Uh, there's something we don't know here."

00:29:57.723 --> 00:30:00.434
And that was when we began
the investigation.

00:30:02.436 --> 00:30:05.397
Almost like a court proceeding,
we-- first you go into discovery.

00:30:05.480 --> 00:30:07.274
You need the documents.

00:30:07.357 --> 00:30:08.775
And then, once you get the documents,

00:30:08.859 --> 00:30:14.573
you identify, uh, key players
who need to be interviewed.

00:30:15.949 --> 00:30:17.200
Morning.

00:30:17.284 --> 00:30:19.077
Good morning.
Good to be here with you this morning.

00:30:19.161 --> 00:30:20.245
Uh, thank you.

00:30:20.329 --> 00:30:22.748
Looking forward to, uh, today's hearing.

00:30:22.831 --> 00:30:25.042
They're gonna ask you,
apparently, about a manager

00:30:25.125 --> 00:30:28.170
who sought to halt the production
of the 737 MAX today.

00:30:28.253 --> 00:30:30.797
Did you know about anything like that?

00:30:30.881 --> 00:30:33.133
And what would your response be
to that now?

00:30:33.216 --> 00:30:36.303
Aware of that, and we've, uh,
taken on those concerns

00:30:36.386 --> 00:30:37.637
and address-- have addressed those.

00:30:37.721 --> 00:30:39.931
Thank you. Thank you.

00:30:43.602 --> 00:30:45.437
DeFAZIO:
I want to return to the market pressures,

00:30:45.520 --> 00:30:49.232
the fact that you had to design a plane
that was more economical

00:30:49.316 --> 00:30:51.193
and couldn't require pilot training.

00:30:51.276 --> 00:30:55.572
I was taking on
a very powerful corporation.

00:30:55.655 --> 00:30:58.200
Mr. Chairman,
we'll follow up with that information.

00:30:58.283 --> 00:30:59.785
DeFAZIO:
They were resistant.

00:30:59.868 --> 00:31:01.620
Is anybody at Boeing taking a cut

00:31:01.703 --> 00:31:04.289
or working for free
to try to rectify this problem?

00:31:04.373 --> 00:31:07.125
My, uh, board will conduct
a comprehensive review that's...

00:31:07.209 --> 00:31:09.711
So you're saying you're not giving up
any compensation at all?

00:31:09.795 --> 00:31:13.131
You're continuing to work
and make $30 million a year?

00:31:14.383 --> 00:31:17.427
DeFAZIO: But we're gonna
see through with the investigation.

00:31:17.511 --> 00:31:20.097
We think the system is gonna work.

00:31:21.640 --> 00:31:25.852
Boeing CEO Dennis Muilenburg
testified before a Senate committee.

00:31:25.936 --> 00:31:28.855
Boeing came to my office
shortly after these crashes

00:31:28.939 --> 00:31:31.942
and said they were the result
of pilot error.

00:31:32.025 --> 00:31:34.319
Those pilots never had a chance.

00:31:36.029 --> 00:31:37.697
When we design a system,

00:31:37.781 --> 00:31:40.700
understand that these airplanes
are flown in the hands of pilots,

00:31:40.784 --> 00:31:43.745
and in some cases,
our system safety analysis includes

00:31:43.829 --> 00:31:46.248
not only the engineering design but also

00:31:46.331 --> 00:31:51.378
the actions that, uh, pilots would take
as part of, uh, a failure scenario.

00:31:53.088 --> 00:31:55.757
Blame the dead pilots.

00:31:55.841 --> 00:31:59.010
I-I'm continually astonished
that Boeing won't move from that.

00:32:00.846 --> 00:32:03.765
Especially once I started
digging up information about

00:32:03.849 --> 00:32:09.104
the MAX's new flight control system,
which is called the MCAS--

00:32:09.187 --> 00:32:12.816
the Maneuvering Characteristics
Augmentation System.

00:32:15.485 --> 00:32:16.820
Hey, it's Dominic.

00:32:16.903 --> 00:32:18.989
Uh, you got a minute?

00:32:19.072 --> 00:32:22.325
The name of it is an awful acronym
that tells you nothing.

00:32:22.409 --> 00:32:25.954
I find it astonishing
that you don't know about it.

00:32:26.037 --> 00:32:29.166
All we knew early on was that
MCAS was new flight control software

00:32:29.249 --> 00:32:31.710
that had been added to the MAX

00:32:31.793 --> 00:32:34.754
and that some flaw in it
had caused the crash.

00:32:39.968 --> 00:32:44.723
There's a big question about
how this airplane was designed.

00:32:44.806 --> 00:32:46.933
The history of this is freaking crazy.

00:32:47.017 --> 00:32:50.437
So the whole thing goes way back
to, like, the '60s.

00:32:50.520 --> 00:32:53.523
Newest arrival
in the Boeing family of airliners,

00:32:53.607 --> 00:32:56.026
the 737 attracts a crowd.

00:32:56.109 --> 00:32:57.527
They want a short jet.

00:32:57.611 --> 00:33:02.574
They want a jet that people can get
onto and off of on a stairway,

00:33:02.657 --> 00:33:05.827
so they build the 737 low to the ground.

00:33:08.371 --> 00:33:12.417
So then, fast-forward to 2011...

00:33:15.378 --> 00:33:18.256
...they tacked on two new engines.

00:33:18.340 --> 00:33:22.427
The size of the engines meant
they're gonna be dragging on the ground,

00:33:22.511 --> 00:33:24.763
so they put them forward and up.

00:33:26.014 --> 00:33:29.059
The new engines are so big
that the air gets underneath

00:33:29.142 --> 00:33:34.856
and gives it an extra bit of lift,
so software automatically counters that.

00:33:34.940 --> 00:33:37.400
A sensor feeds
the flight control computer,

00:33:37.484 --> 00:33:39.945
and MCAS swivels the tail,

00:33:40.028 --> 00:33:42.531
pushing the jet's nose down.

00:33:48.912 --> 00:33:51.998
But the system was just too strong.

00:33:53.708 --> 00:33:57.087
Before the first crash,
the pilot began a fight

00:33:57.170 --> 00:33:59.673
against this system
that he didn't know about,

00:33:59.756 --> 00:34:02.717
pulling the nose up,
and he did it 26 times.

00:34:02.801 --> 00:34:06.304
And the plane was going
in a roller-coaster ride.

00:34:11.726 --> 00:34:13.353
Flight 892 is...

00:34:13.436 --> 00:34:16.314
I actually talked to pilots,

00:34:16.398 --> 00:34:18.775
and they had a totally different story.

00:34:20.068 --> 00:34:23.572
Before the second crash,
Boeing sent a senior vice president

00:34:23.655 --> 00:34:25.365
down to American Airlines

00:34:25.448 --> 00:34:27.784
to brief the pilot union.

00:34:28.868 --> 00:34:32.080
And that turned into
a pretty rough meeting.

00:34:32.163 --> 00:34:36.042
I wasn't going to stay in the meeting.

00:34:36.126 --> 00:34:38.712
It was the first time
Boeing visited APA headquarters.

00:34:38.795 --> 00:34:41.756
When we saw the list
of the Boeing personnel coming,

00:34:41.840 --> 00:34:44.551
the one thing
that really jumped off the page

00:34:44.634 --> 00:34:47.387
was they were bringing their lawyer, so...

00:34:47.470 --> 00:34:50.056
I mean, who brings a lawyer
to a safety meeting?

00:34:50.140 --> 00:34:55.312
I just sensed that they were not
being direct or forthright.

00:34:56.855 --> 00:35:00.984
So, anyway, I just thought it would be
beneficial to record the meeting.

00:35:03.528 --> 00:35:07.699
So I-I guess what
I'll start with, then, is the control law

00:35:07.782 --> 00:35:10.493
that is referred to in the press right now
called MCAS.

00:35:10.577 --> 00:35:13.663
So it's just a little bit of software
in the flight control system.

00:35:13.747 --> 00:35:17.125
Obviously, in the accident
a couple of weeks ago,

00:35:17.208 --> 00:35:19.669
it's been reported that
the system misbehaved.

00:35:19.753 --> 00:35:22.672
I keep hearing those words,
"little," "little bit," "misbehave."

00:35:22.756 --> 00:35:24.924
It was like they were
describing it as a child.

00:35:25.008 --> 00:35:27.636
You know, a million miles
you're going to fly this airplane,

00:35:27.719 --> 00:35:29.596
and maybe once
you're going to see this ever.

00:35:29.679 --> 00:35:33.183
So we try not to overload the crews
with information that's unnecessary.

00:35:33.266 --> 00:35:36.603
And I don't know that
understanding this system

00:35:36.686 --> 00:35:39.606
would have changed the outcome of this.

00:35:39.689 --> 00:35:41.524
They didn't come in and go, "Look,

00:35:41.608 --> 00:35:44.611
"you've only got a handful of seconds
to get this right.

00:35:44.694 --> 00:35:46.696
"Okay, we didn't tell you about it.
We're very sorry.

00:35:46.780 --> 00:35:51.618
"But we want you to know going forward
that if you react quickly and get on this,

00:35:51.701 --> 00:35:53.495
that it's manageable."

00:35:53.578 --> 00:35:55.413
They didn't. They were like,
"Look, you know what to do."

00:35:56.915 --> 00:36:00.418
Just minutes from now,
lawmakers on Capitol Hill will hear from

00:36:00.502 --> 00:36:04.631
pilots who have criticized Boeing
in the wake of these two deadly crashes.

00:36:04.714 --> 00:36:06.591
I know Sully will be
the movie star in the room,

00:36:06.675 --> 00:36:08.093
but really look for Dan Carey.

00:36:08.176 --> 00:36:10.845
He's the head
of the Allied Pilots Association.

00:36:10.929 --> 00:36:14.683
As pilots know, improvements in aviation
are often-- too often--

00:36:14.766 --> 00:36:19.020
written in the blood of the unfortunate
victims of these airplane accidents.

00:36:19.104 --> 00:36:23.775
I got a subpoena from Congress,
so I released the tape.

00:36:23.858 --> 00:36:26.528
I knew there would be
some pretty heavy consequences.

00:36:26.611 --> 00:36:29.114
This audio recording,
more than anything else,

00:36:29.197 --> 00:36:33.993
has raised the specter of doubt
about the company and this aircraft.

00:36:34.077 --> 00:36:37.872
This is the first unscripted moment
we have heard from Boeing.

00:36:37.956 --> 00:36:40.458
It was important for me
to get that tape out,

00:36:40.542 --> 00:36:44.170
and then I immediately turned it over
to Chairman DeFazio.

00:36:44.254 --> 00:36:47.048
DeFAZIO: There were
many false warnings simultaneously?

00:36:47.132 --> 00:36:48.341
Yes.

00:36:48.425 --> 00:36:50.385
A single fault, a single failure

00:36:50.468 --> 00:36:55.473
can now have cascading effects
rapidly through multiple systems.

00:36:55.557 --> 00:36:58.268
Do you think that better trained pilots

00:36:58.351 --> 00:37:01.187
should've been able
to handle the malfunctions?

00:37:01.271 --> 00:37:04.107
You have to remember, uh, sir,
and members of the panel,

00:37:04.190 --> 00:37:06.985
this is a sudden, violent
and terrifying event.

00:37:07.068 --> 00:37:10.321
This airplane's pitching up and down,
rapidly and violently.

00:37:10.405 --> 00:37:14.242
There's bells, uh, warnings
and clackers, uh, sounding.

00:37:14.325 --> 00:37:18.079
Again, the failure was that they didn't
ever tell us the system existed,

00:37:18.163 --> 00:37:21.082
so therefore we did not have
robust training.

00:37:26.796 --> 00:37:29.632
I'd like first,
the family members who are on,

00:37:29.716 --> 00:37:32.135
that they could unmute themselves
and introduce themselves

00:37:32.218 --> 00:37:35.847
so that the media knows
who is, uh, who's on.

00:37:35.930 --> 00:37:39.559
Suzanne Camp.
I'm the mother of Micah Messent.

00:37:39.642 --> 00:37:42.145
I'm, uh, Matthieu Willm. I lost my sister.

00:37:42.228 --> 00:37:44.814
Tom Kabau. We lost our younger brother.

00:37:44.898 --> 00:37:47.901
My name is Paul Njoroge.

00:37:47.984 --> 00:37:49.652
I lost my wife and my three children

00:37:49.736 --> 00:37:52.947
and my mom-in-law
in the crash of Ethiopian Airlines.

00:37:53.031 --> 00:37:55.033
He was traveling to Kenya.

00:37:55.116 --> 00:37:59.454
Nairobi would have been,
uh, just a, just a little stop,

00:37:59.537 --> 00:38:01.206
and she never arrived.

00:38:01.289 --> 00:38:03.583
My name is Zipporah Kuria,

00:38:03.666 --> 00:38:06.336
and I lost my dad.

00:38:20.809 --> 00:38:23.311
Go up. Go.

00:38:24.395 --> 00:38:25.814
Stop right there.

00:38:25.897 --> 00:38:28.233
Yeah, if we, if we can edit this.

00:38:28.316 --> 00:38:31.486
If it-- if we just put,
"For the first six minutes,

00:38:31.569 --> 00:38:35.740
"the pilot struggled to control
the 737 MAX 8

00:38:35.824 --> 00:38:38.451
before it then crashed."

00:38:38.535 --> 00:38:42.413
I'm a bit younger than
most of the family members,

00:38:42.497 --> 00:38:46.000
so we're all just kind of
streamlining our different skill.

00:38:47.544 --> 00:38:51.422
I kind of know how to work social media
and for the website.

00:38:53.675 --> 00:38:57.512
-My favorite feature
is the "Our Stories" page. -Mm.

00:38:59.764 --> 00:39:00.974
We are family.

00:39:01.057 --> 00:39:07.188
Like, we're the ET302 family
whether we want to be part of it or not.

00:39:11.067 --> 00:39:15.029
In a way, it's like they shared...
shared blood.

00:39:22.890 --> 00:39:24.933
Hi. Good morning, everyone.

00:39:25.017 --> 00:39:26.435
It is an early start today.

00:39:26.518 --> 00:39:28.854
I am in Washington, D.C., on a layover.

00:39:28.937 --> 00:39:33.192
I'm heading to the United Nations
Environment Assembly.

00:39:33.275 --> 00:39:35.277
Uh, so, uh, I'll check in again.

00:39:36.361 --> 00:39:38.947
We don't know where I'll be--
maybe Ethiopia,

00:39:39.031 --> 00:39:41.200
maybe my final destination, Kenya--

00:39:41.283 --> 00:39:43.285
but I'll keep you posted on the journey.

00:39:43.368 --> 00:39:45.579
Have a great day.

00:39:45.662 --> 00:39:50.542
You can see the stories of,
like, my dad, Joseph Kuria Waithaka,

00:39:50.626 --> 00:39:54.922
age 55, and you can see
a little bit about him and who he was.

00:39:55.005 --> 00:39:56.215
Hi, guys.

00:39:56.298 --> 00:40:00.260
This is me and Olivia's diary of
"Don't take your family to your gym."

00:40:00.344 --> 00:40:02.471
Dad, how many calories have you burnt now?

00:40:02.554 --> 00:40:04.348
- 31.
- 31 only?

00:40:04.431 --> 00:40:06.391
And how long have you been doing it for?

00:40:06.475 --> 00:40:08.143
He doesn't like it.

00:40:08.227 --> 00:40:10.771
How long have you been doing it for?

00:40:14.983 --> 00:40:18.362
I remember dreaming about
my dad screaming for me,

00:40:18.445 --> 00:40:22.783
being sat next to him on the plane,
but his section falling

00:40:22.866 --> 00:40:26.787
and me trying to reach out and grab him.

00:40:32.251 --> 00:40:37.923
I wonder how the people who were behind
making the decisions go to sleep at night.

00:40:38.924 --> 00:40:42.052
I can count how many nights I go to sleep

00:40:42.135 --> 00:40:44.555
and just have clean sleep

00:40:44.638 --> 00:40:48.392
without imagining what was happening

00:40:48.475 --> 00:40:51.853
in those last six minutes
of my dad's life.

00:40:53.188 --> 00:40:57.985
Like seeing the ground
coming toward you so close.

00:41:24.803 --> 00:41:27.347
Tonight, a rare
and stark admission of fault

00:41:27.431 --> 00:41:29.933
from the world's biggest airplane maker.

00:41:30.017 --> 00:41:31.602
We at Boeing are sorry

00:41:31.685 --> 00:41:35.230
for the lives lost
in the recent 737 MAX accidents.

00:41:35.314 --> 00:41:37.399
The Boeing argument was,

00:41:37.482 --> 00:41:40.360
"We've informed everybody
how to handle it,

00:41:40.444 --> 00:41:44.906
and we're working on a software fix
which we will have very soon."

00:41:44.990 --> 00:41:49.286
Boeing says MAX pilots can
learn the new system in just 30 minutes.

00:41:49.369 --> 00:41:51.580
That's-that's just ridiculous.

00:41:51.663 --> 00:41:55.417
We're taking a comprehensive,
disciplined approach

00:41:55.500 --> 00:41:59.921
and taking the time
to get the software update right.

00:42:00.005 --> 00:42:04.343
We're nearing completion and anticipate
its certification and implementation

00:42:04.426 --> 00:42:08.555
on the 737 MAX fleet worldwide
in the weeks ahead.

00:42:08.639 --> 00:42:13.393
We remain confident
in the fundamental safety of the 737 MAX.

00:42:25.822 --> 00:42:29.242
People think
that the problem was only software,

00:42:29.326 --> 00:42:35.248
but Boeing is controlling the narrative:
"Look here. Don't look here."

00:42:36.416 --> 00:42:38.919
It's easier for them
to talk about pilot training,

00:42:39.002 --> 00:42:40.837
'cause they can blame it
on human mistakes,

00:42:40.921 --> 00:42:43.715
and the software,
'cause we'll just make a software patch

00:42:43.799 --> 00:42:46.134
and we'll send it out, you know,

00:42:46.218 --> 00:42:48.053
but there's other issues,

00:42:48.136 --> 00:42:49.930
unanswered questions
that are not being addressed.

00:42:51.807 --> 00:42:53.767
Why did the plane crash?

00:42:53.850 --> 00:42:56.353
It crashed 'cause the pilots lost control.

00:42:56.436 --> 00:42:57.854
Why did the pilots lose control?

00:42:59.272 --> 00:43:02.484
'Cause MCAS software was
pitching the plane down repeatedly.

00:43:03.568 --> 00:43:04.861
Why was that happening?

00:43:06.530 --> 00:43:09.449
'Cause the angle of attack sensor failed.

00:43:13.286 --> 00:43:15.288
But why'd the sensor fail?

00:43:19.710 --> 00:43:22.129
People think it's software,
but it's actually hardware.

00:43:23.714 --> 00:43:25.590
It's a three-pound physical part

00:43:25.674 --> 00:43:30.053
that's been installed on hundreds
if not thousands of planes.

00:43:31.138 --> 00:43:33.098
The angle of attack is the angle

00:43:33.181 --> 00:43:36.351
basically between the wing
and the incoming airflow,

00:43:36.435 --> 00:43:40.355
and the angle of attack sensor
was giving a wrong signal.

00:43:40.439 --> 00:43:42.899
In fact, it was giving
an impossible signal.

00:43:42.983 --> 00:43:44.985
74.5 degrees nose up.

00:43:45.068 --> 00:43:47.195
Isn't 74 degrees, like,

00:43:47.279 --> 00:43:49.698
beyond the pale of any normal...

00:43:49.781 --> 00:43:51.825
You're right.
An airplane can't fly at 74.5 de--

00:43:51.908 --> 00:43:53.368
You'd have to be a rocket ship.

00:43:53.452 --> 00:43:55.662
So even though the plane was flying

00:43:55.746 --> 00:43:58.498
at a safe angle of attack,
because of this bad sensor,

00:43:58.582 --> 00:44:01.251
the MCAS system thought
it was higher up like that

00:44:01.334 --> 00:44:03.211
and was programming the nose to go down.

00:44:03.295 --> 00:44:05.672
If this was truly the-the angle of attack,
they've got...

00:44:05.756 --> 00:44:07.632
- Bigger problems.
- They got way bigger problems.

00:44:09.843 --> 00:44:12.345
The MAX was not
the only plane being built at the factory.

00:44:14.014 --> 00:44:17.434
Makes you wonder: Are there other sensors
out there that have the same defect?

00:44:20.479 --> 00:44:26.234
And so, if that's all they're gonna do--
fix the software and the pilot training--

00:44:26.318 --> 00:44:28.904
then I think the flying public
needs to ask why.

00:44:32.407 --> 00:44:35.202
Whistleblowers from
inside Boeing stepping forward

00:44:35.285 --> 00:44:38.121
has always been
my best source of information.

00:44:40.791 --> 00:44:42.250
Over the years, that's how I've learned

00:44:42.334 --> 00:44:45.128
what's really going wrong
inside the company.

00:44:47.631 --> 00:44:48.840
I'm for the little guy.

00:44:48.924 --> 00:44:53.470
I'm not for-- obviously,
for the large, powerful corporation.

00:44:53.553 --> 00:44:56.640
So-- That I know
has severe problems internally.

00:44:56.723 --> 00:45:02.687
Gerry Eastman approached me in 2003,

00:45:02.771 --> 00:45:05.524
years before the MAX crashes,

00:45:05.607 --> 00:45:10.111
angry about how management
was running the company into the ground

00:45:10.195 --> 00:45:12.531
and about safety issues.

00:45:12.614 --> 00:45:14.908
My boss had this meeting with me
and told me not to do my job,

00:45:14.991 --> 00:45:16.701
to just stamp the paperwork off.

00:45:16.785 --> 00:45:18.662
Of course, I knew that was bogus.

00:45:18.745 --> 00:45:21.248
He had access to documents

00:45:21.331 --> 00:45:24.709
he wasn't supposed to have access to,
but he did.

00:45:24.793 --> 00:45:26.878
I mean, you're talking about

00:45:26.962 --> 00:45:29.798
the second biggest defense contractor
in the United States

00:45:29.881 --> 00:45:32.676
with big cyber capabilities.

00:45:32.759 --> 00:45:33.969
And this machinist

00:45:34.052 --> 00:45:40.225
was logging in to the presentations
of the CEO

00:45:40.308 --> 00:45:43.061
and giving them to me.

00:45:45.397 --> 00:45:49.192
I repeatedly told Gerry,
"Look, be careful."

00:45:50.443 --> 00:45:52.237
He just completely ignored me.

00:45:52.320 --> 00:45:55.073
Eastman worked for Boeing for 18 years.

00:45:55.156 --> 00:45:56.908
He was arrested at his desk.

00:45:56.992 --> 00:45:58.952
He's been charged with
computer trespassing,

00:45:59.035 --> 00:46:02.455
and, if convicted,
he faces up to four years in prison.

00:46:02.539 --> 00:46:05.667
Anybody who worked at Boeing
who talked to me privately

00:46:05.750 --> 00:46:08.587
is breaking the company rules

00:46:08.670 --> 00:46:11.047
and is in serious trouble.

00:46:11.131 --> 00:46:13.091
Gerald Eastman
was in King County court today

00:46:13.174 --> 00:46:15.927
for his arraignment,
where he pleaded not guilty.

00:46:16.011 --> 00:46:19.598
He says Boeing was not taking
his safety concerns seriously

00:46:19.681 --> 00:46:22.267
and that is why he went public
with what he found.

00:46:22.350 --> 00:46:25.937
You know, I got together,
you know, and said to my wife, I said...

00:46:27.606 --> 00:46:32.110
"I have to go public, you know, so--
regardless of the threat to me."

00:46:33.361 --> 00:46:37.282
After he was arrested,
he settled with Boeing

00:46:37.365 --> 00:46:39.284
and he never worked in aerospace again.

00:46:41.119 --> 00:46:43.997
I didn't hear from him in a long time,

00:46:44.080 --> 00:46:45.874
and I wondered, "What's going on?"

00:46:45.957 --> 00:46:48.919
I was worried.

00:46:49.002 --> 00:46:52.839
Later, I learned from a friend of his

00:46:52.923 --> 00:46:55.300
that he had taken his own life.

00:46:56.301 --> 00:46:58.261
Do you ever look back and say,

00:46:58.345 --> 00:47:00.013
"I wish I would've just
kept my mouth shut"?

00:47:00.096 --> 00:47:01.389
No.

00:47:01.473 --> 00:47:05.852
There's-there's thousands of people like--
at Boeing that do that every day,

00:47:05.936 --> 00:47:07.979
and some of us have to step forward.

00:47:40.261 --> 00:47:42.681
I'm anxious.

00:47:42.764 --> 00:47:47.560
We have friends and family that work
or have worked at Boeing,

00:47:47.644 --> 00:47:51.564
and-and my dad worked at Boeing
after he retired from the Navy as well,

00:47:51.648 --> 00:47:56.111
and we felt proud to be part of that.

00:47:57.570 --> 00:48:01.658
And so this is hard
'cause you feel like you're squealing.

00:48:01.741 --> 00:48:03.660
And I know it's not. He's not.

00:48:03.743 --> 00:48:05.078
He's just trying to shed light
on something

00:48:05.161 --> 00:48:07.038
that can be made better and safer.

00:48:10.291 --> 00:48:13.628
But I'm hoping that people understand

00:48:13.712 --> 00:48:16.297
the reasons behind why he's doing this.

00:48:27.809 --> 00:48:30.562
It would be different if you knew
this was a one-off, this is it,

00:48:30.645 --> 00:48:32.939
this is the last time this would happen.

00:48:34.941 --> 00:48:38.361
But there's the angst and anticipation
for another crash to happen.

00:48:43.533 --> 00:48:47.954
This first six minutes of every flight
are extremely difficult.

00:48:49.497 --> 00:48:51.916
Not just for me but for all the families.

00:48:54.502 --> 00:48:58.048
Every time there's turbulence,
the first thought is,

00:48:58.131 --> 00:49:00.467
"Is this the end?

00:49:00.550 --> 00:49:02.552
"Like...

00:49:02.635 --> 00:49:04.804
am I gonna die?"

00:49:08.183 --> 00:49:11.603
But my dad would go anywhere for me.

00:49:11.686 --> 00:49:13.605
That's why I have to go.

00:49:16.649 --> 00:49:19.402
To make sure that the world knows

00:49:19.486 --> 00:49:22.739
planes are not as safe
as we think they are.

00:49:36.753 --> 00:49:39.631
Folks, we'd like
to welcome all of you to Washington, D.C.

00:49:46.679 --> 00:49:47.806
So glad you're here.

00:49:47.889 --> 00:49:49.057
-Good to see you.
-Yeah.

00:49:49.140 --> 00:49:50.642
-We made it, guys.
-Yeah. -Yeah.

00:49:50.725 --> 00:49:52.894
We made it.

00:49:52.977 --> 00:49:57.232
I've met so many families
from 35 different countries.

00:49:57.315 --> 00:50:01.402
We see the same pain in each other's eyes.

00:50:03.488 --> 00:50:06.825
While all your lives moved on,

00:50:06.908 --> 00:50:09.494
for the last six months, our lives,

00:50:09.577 --> 00:50:11.871
the lives of the families of the victims

00:50:11.955 --> 00:50:14.082
has not moved an inch.

00:50:15.416 --> 00:50:20.296
Grief, loss and pain are a
universal language that everybody speaks.

00:50:21.589 --> 00:50:23.758
Grief has been, uh, profound,

00:50:23.842 --> 00:50:27.887
and, uh, I feel best when I'm outdoors.

00:50:27.971 --> 00:50:30.932
My daughter was a... a conservationist.

00:50:33.351 --> 00:50:36.563
And I know
that was her, um, happy place.

00:50:38.148 --> 00:50:42.569
And I think that the way
that we can fight for their legacy...

00:50:44.237 --> 00:50:47.615
...is to make sure that no other family
is in the same position as we are.

00:50:51.077 --> 00:50:53.371
DeFAZIO:
The families, they're critical,

00:50:53.454 --> 00:50:57.083
putting a face on these crashes.

00:50:59.335 --> 00:51:02.046
Since the plane was built here,

00:51:02.130 --> 00:51:04.007
since the plane was certified here,

00:51:04.090 --> 00:51:08.845
they knew that they had to focus
on the United States government

00:51:08.928 --> 00:51:11.973
and on Boeing to fix this problem.

00:51:12.974 --> 00:51:15.852
It was quite evident
that things were rushed.

00:51:15.935 --> 00:51:19.606
In fact, they were continuing to make
the airplanes after the second crash.

00:51:19.689 --> 00:51:23.276
That's the biggest slap in the face
to every single family.

00:51:23.359 --> 00:51:26.905
My mission out of this is

00:51:26.988 --> 00:51:29.616
to make sure that,
when people get on a flight,

00:51:29.699 --> 00:51:32.869
that they get off on the other side.

00:51:41.502 --> 00:51:44.589
There's a lot of, lot of,
lot of things swirling around in my head.

00:51:44.672 --> 00:51:46.257
It's...

00:51:52.222 --> 00:51:54.724
It has been a-- I have-- it's been--

00:51:54.807 --> 00:51:57.352
I've been obsessed by it,
and I-I didn't really intend to be.

00:51:57.435 --> 00:51:58.770
I'm not-- I don't consider myself...

00:51:58.853 --> 00:52:00.355
That's the first time
I've heard you say that.

00:52:00.438 --> 00:52:03.775
Well, I know I've been obsessed with
kind of-- 'cause I want to, you know...

00:52:05.568 --> 00:52:07.737
...make sure it never happens again.

00:52:07.820 --> 00:52:08.947
So...

00:52:22.001 --> 00:52:27.757
I still have nightmares, but fighting back
has been a powerful motivator.

00:52:27.840 --> 00:52:30.218
- I mean, I'm finally getting it, but...
- Just one more step.

00:52:30.301 --> 00:52:32.595
Yeah. I know.

00:52:34.639 --> 00:52:38.351
I'd like to think that the families know
that there's people out there

00:52:38.434 --> 00:52:40.770
that are still trying to get to the truth.

00:52:47.443 --> 00:52:50.446
Today, appearing before
the House Transportation Committee

00:52:50.530 --> 00:52:53.574
is a Boeing whistleblower, Edward Pierson.

00:52:53.658 --> 00:52:58.246
Pierson says he thinks that production
problems contributed to the MAX crashes.

00:52:58.329 --> 00:53:00.707
We need answers,

00:53:00.790 --> 00:53:05.837
we need accountability, and we need
someone to take responsibility.

00:53:10.300 --> 00:53:12.885
The reporters will try to question you.

00:53:12.969 --> 00:53:15.722
They'll shout questions at you
that'll be provocative.

00:53:15.805 --> 00:53:17.473
Don't respond to it.

00:53:23.354 --> 00:53:25.189
You're gonna do this right now?

00:53:25.273 --> 00:53:27.608
Guys, if you could give him
some space, that would be great.

00:53:27.692 --> 00:53:29.819
Can we just have a moment?

00:53:29.902 --> 00:53:30.987
Yeah.

00:53:33.906 --> 00:53:36.117
Why did the FAA not...

00:53:36.200 --> 00:53:38.202
- You're gonna have to ask them...
- We're coming in.

00:53:43.416 --> 00:53:45.835
My name is Ed Pierson.

00:53:45.918 --> 00:53:47.920
I would first like to provide
my heartfelt condolences

00:53:48.004 --> 00:53:50.548
for all the families and friends
who lost loved ones

00:53:50.631 --> 00:53:54.260
on Lion Air Flight 610
and Ethiopian Airlines Flight 302.

00:53:54.344 --> 00:53:57.764
Your loss and grief
are truly unimaginable.

00:53:58.973 --> 00:54:01.809
I believe production problems
at the Renton factory

00:54:01.893 --> 00:54:04.854
may have contributed
to these two tragic crashes.

00:54:04.937 --> 00:54:09.567
I formally warned Boeing leadership
in writing on multiple occasions,

00:54:09.650 --> 00:54:12.570
specifically once before
the Lion Air crash

00:54:12.653 --> 00:54:14.906
and again before
the Ethiopian Airlines crash,

00:54:14.989 --> 00:54:17.325
about potential airplane risk.

00:54:17.408 --> 00:54:19.702
Those warnings were ignored.

00:54:19.786 --> 00:54:23.998
On June 9, 2018, while the Lion Air
airplane was being produced,

00:54:24.082 --> 00:54:25.917
four months before it crashed,

00:54:26.000 --> 00:54:28.920
I wrote an email
to the 737 general manager

00:54:29.003 --> 00:54:32.173
advising him to shut down
the production line.

00:54:32.256 --> 00:54:35.009
When I mentioned that I've seen
operations in the military

00:54:35.093 --> 00:54:38.596
shut down for lesser safety concerns,

00:54:38.679 --> 00:54:41.682
I will never forget his response,
which was,

00:54:41.766 --> 00:54:44.102
"The military isn't
a profit-making organization."

00:54:46.604 --> 00:54:49.565
Less than a month later,
on March 10, 2019,

00:54:49.649 --> 00:54:54.654
Ethiopian Airlines Flight 302 crashed,
killing 157 people.

00:54:56.030 --> 00:54:58.783
The U.S. regulators' investigation
of these crashes

00:54:58.866 --> 00:55:00.660
has been as disappointing
as Boeing's insistence

00:55:00.743 --> 00:55:03.079
that it had no systemic quality
or safety issues.

00:55:04.747 --> 00:55:06.916
Thank you again
for providing me this opportunity.

00:55:06.999 --> 00:55:08.668
I'm ready to answer your questions.

00:55:08.751 --> 00:55:12.338
Okay. I recognize, uh,
Representative Norton.

00:55:12.422 --> 00:55:14.674
Would you favor the FAA going farther

00:55:14.757 --> 00:55:19.137
and doing an investigation
of U.S. Boeing factories?

00:55:19.220 --> 00:55:20.555
I fully support that.

00:55:20.638 --> 00:55:23.891
I was there for three years,
and-and honestly I never saw--

00:55:23.975 --> 00:55:27.019
I never met an FAA employee
in my three years.

00:55:27.103 --> 00:55:29.647
And I never actually remember
any of my employees

00:55:29.730 --> 00:55:31.399
saying they talked to an FAA employee.

00:55:31.482 --> 00:55:34.735
Now, they may have been there, but they
certainly weren't visible and present.

00:55:34.819 --> 00:55:37.822
And I-I really think that's necessary.

00:55:37.905 --> 00:55:41.367
Uh, I'm gonna suggest that, uh, as, uh--
following this hearing.

00:55:41.451 --> 00:55:46.080
It is gonna be on us
if we do not take the steps

00:55:46.164 --> 00:55:49.584
to systematically look at Boeing factories
across the United States.

00:55:49.667 --> 00:55:50.877
Thank you, Mr. Chairman.

00:56:00.553 --> 00:56:03.264
DeFAZIO:
The Federal Aviation Administration,

00:56:03.347 --> 00:56:07.560
they are tasked with the job
of keeping the public safe

00:56:07.643 --> 00:56:11.939
and, uh, making sure
that things that we certify to fly

00:56:12.023 --> 00:56:15.359
are gonna fly and not crash.

00:56:15.443 --> 00:56:17.361
Administrator Dickson, you're our hope.

00:56:17.445 --> 00:56:19.655
You are our hope.

00:56:19.739 --> 00:56:23.326
Aviation's hard lessons and
the hard work in response to those lessons

00:56:23.409 --> 00:56:25.786
have paved the way
to creating a global aviation system

00:56:25.870 --> 00:56:28.289
with an enviable safety record.

00:56:28.372 --> 00:56:30.249
But we recognize that

00:56:30.333 --> 00:56:32.251
safety is a journey, not a destination,

00:56:32.335 --> 00:56:34.337
and we must build on the lessons learned,

00:56:34.420 --> 00:56:38.007
and we must never allow ourselves
to become complacent.

00:56:38.090 --> 00:56:41.344
Thank you, and I'm happy
to take your questions.

00:56:41.427 --> 00:56:45.598
Mr. Dickson, um, do you know
who Ed Pierson is?

00:56:45.681 --> 00:56:48.684
Uh, I have not met him
personally, but I know, I know of him.

00:56:48.768 --> 00:56:50.144
-He's sitting right over there.
-Yeah.

00:56:50.228 --> 00:56:53.356
I mean, are you aware
that four months before the first crash,

00:56:53.439 --> 00:56:54.982
he brought these problems
to Boeing's attention?

00:56:55.066 --> 00:56:56.984
Are you aware of that, gentlemen?

00:56:57.068 --> 00:56:59.028
-Four months before the first crash.
-I know that there were, uh, con--

00:56:59.111 --> 00:57:01.072
yes, that, uh, that concerns
were raised, yes.

00:57:01.155 --> 00:57:03.574
That's right. And you know what they did?

00:57:03.658 --> 00:57:07.245
They sat on it until a second plane crash.

00:57:07.328 --> 00:57:08.746
That's what happened.

00:57:08.829 --> 00:57:10.873
A bunch more people lost their lives.

00:57:10.957 --> 00:57:13.000
So my question to you is:

00:57:13.084 --> 00:57:16.837
Will you investigate the production
problems at the Renton facility?

00:57:16.921 --> 00:57:21.217
Uh, I know that there's ongoing activity
through our-our, uh, our oversight.

00:57:21.300 --> 00:57:22.969
Sir, sir, I'm sorry,
that's not good enough.

00:57:23.052 --> 00:57:26.305
Are we gonna interview the production
workers at the Renton facility?

00:57:26.389 --> 00:57:27.848
Is it gonna be a real thing?

00:57:27.932 --> 00:57:30.476
You have my commitment
that we are looking into those problems

00:57:30.560 --> 00:57:32.520
and we will continue to do so.

00:57:32.603 --> 00:57:35.439
Will you commit, as we sit here today,
that you will interview Mr. Pierson?

00:57:35.523 --> 00:57:36.524
Absolutely.

00:57:36.607 --> 00:57:38.109
Will you, will you investigate

00:57:38.192 --> 00:57:40.861
-the production problems
at the Renton facility? -Yes.

00:57:42.697 --> 00:57:45.157
The committee stands adjourned.

00:57:55.167 --> 00:57:57.628
Thank you so much. That took courage.

00:57:59.005 --> 00:58:01.215
You're doing the right thing
by making sure it gets fixed

00:58:01.299 --> 00:58:03.467
and no other family has to
go through this. Thank you.

00:58:03.551 --> 00:58:04.760
Thank you.

00:58:04.844 --> 00:58:06.304
-Thank you very much, sir.
-Yeah.

00:58:06.387 --> 00:58:07.972
Thank you.

00:58:11.225 --> 00:58:13.894
If you could give him some space,
that would be great.

00:58:13.978 --> 00:58:16.272
Happy to-- if you have any questions,
I'm happy to answer them for you,

00:58:16.355 --> 00:58:18.065
but I think that's all for today.

00:58:22.028 --> 00:58:24.447
Well, nobody wants to fly on those planes.

00:58:24.530 --> 00:58:25.990
That was really amazing.

00:58:26.073 --> 00:58:29.577
The FAA just got directed
to go and-and investigate the factory.

00:58:31.996 --> 00:58:33.998
And, yeah, this was a big win.

00:58:40.588 --> 00:58:42.506
The story we are following tonight:

00:58:42.590 --> 00:58:44.884
Boeing has fired its CEO,
Dennis Muilenburg.

00:58:44.967 --> 00:58:48.638
Muilenburg had presided over one
of the worst years in Boeing's history.

00:58:48.721 --> 00:58:52.350
346 people died.
Can you answer a few questions?

00:58:52.433 --> 00:58:54.268
How much did he walk away with?

00:58:54.352 --> 00:58:56.687
$62.2 million.

00:58:56.771 --> 00:59:00.399
That may sound like a lot,
but he's not taking his 2019 bonus.

00:59:00.483 --> 00:59:02.985
But the new guy, the new CEO,
David Calhoun,

00:59:03.069 --> 00:59:04.987
he will be making 1.4 million

00:59:05.071 --> 00:59:08.991
with the added benefit
of making millions more in bonuses,

00:59:09.075 --> 00:59:11.661
including seven million--
just seven million alone--

00:59:11.744 --> 00:59:13.704
if he gets the MAX back in the air.

00:59:13.788 --> 00:59:15.706
And since we're talking about...

00:59:15.790 --> 00:59:19.168
There is no remorse in this for Boeing.

00:59:19.251 --> 00:59:21.629
Just financial targets.

00:59:21.712 --> 00:59:23.923
And I think for me,

00:59:24.006 --> 00:59:29.261
thinking about Muilenburg and my dad,

00:59:29.345 --> 00:59:33.182
knowing they were two men
born the same year,

00:59:33.265 --> 00:59:39.355
one is living a lavish lifestyle
with millions of dollars,

00:59:39.438 --> 00:59:42.233
and the other paid for it with his blood.

00:59:52.201 --> 00:59:54.787
So the FAA is under fire,
and I think rightfully so,

00:59:54.870 --> 00:59:58.749
but it's crazy because the--
Boeing's main defense

00:59:58.833 --> 01:00:03.421
is that it can't be liable because
the airplane is certified by the FAA.

01:00:03.504 --> 01:00:06.090
Every plane that's ever crashed
has been certified.

01:00:06.173 --> 01:00:08.634
-Right.
-So that kind of answers the question,

01:00:08.718 --> 01:00:10.928
uh, no, certification is not safety.

01:00:11.011 --> 01:00:12.430
The FAA's position

01:00:12.513 --> 01:00:17.935
is that the certification standard should
provide immunity to-to the manufacturer,

01:00:18.018 --> 01:00:21.897
but the FAA's position
also is that manufacturers,

01:00:21.981 --> 01:00:26.694
their responsibility extends beyond
just meeting the certification standards.

01:00:26.777 --> 01:00:28.654
If the only pressure

01:00:28.738 --> 01:00:31.657
on your profit margin is legal liability,

01:00:31.741 --> 01:00:35.494
and if you remove the risk of legal
liability, because once it's certified,

01:00:35.578 --> 01:00:37.913
you're no longer
going to be able to be sued

01:00:37.997 --> 01:00:41.417
by people who are killed
or injured by your aircraft,

01:00:41.500 --> 01:00:43.919
there's no longer any motivation
for the aircraft companies,

01:00:44.003 --> 01:00:47.089
for the designers, the manufacturers,
to design anything safely.

01:00:47.173 --> 01:00:50.509
The only motivation is
to design something that's certifiable.

01:00:50.593 --> 01:00:51.677
It doesn't really make sense.

01:00:51.761 --> 01:00:54.597
Then there is no--
there's no safety for the flying public.

01:01:11.113 --> 01:01:13.073
- We got to go.
- Yeah, we got to go.

01:01:13.157 --> 01:01:14.492
- Okay.
- All right, babe.

01:01:14.575 --> 01:01:16.744
-Okay.
-I will call you when we can,

01:01:16.827 --> 01:01:18.454
-and we'll-- Okay.
-Good luck.

01:01:18.537 --> 01:01:19.789
Love you.

01:01:24.835 --> 01:01:27.880
Naively,
I thought that he would do his bit

01:01:27.963 --> 01:01:31.717
at the hearing and then it would be over,

01:01:31.801 --> 01:01:34.345
and so not the case.

01:01:34.428 --> 01:01:36.472
And it-- I mean, it literally dawned on me
that moment like,

01:01:36.555 --> 01:01:38.516
"Oh, my God, this is not the end of it.

01:01:38.599 --> 01:01:41.185
We're just, we're just...
This is the tip of the iceberg."

01:01:41.268 --> 01:01:42.812
And that's exactly what it was.

01:01:48.818 --> 01:01:51.946
Finally got the interview with the FAA.

01:01:52.029 --> 01:01:55.950
Now I'm going to tell them
what was going on in the factory.

01:01:56.033 --> 01:01:59.119
I think that's it,
that giant facility down there.

01:01:59.203 --> 01:02:00.788
- Yeah.
- I believe.

01:02:23.644 --> 01:02:25.479
That's my source.

01:02:33.028 --> 01:02:35.447
I'll see you later.

01:02:39.118 --> 01:02:42.329
This source approached me in 2007.

01:02:43.831 --> 01:02:48.836
At the time, I actually met with
half a dozen FAA safety engineers.

01:02:50.254 --> 01:02:52.548
You know, I'm not taking my usual car

01:02:52.631 --> 01:02:56.135
because some sources
that I've worked with have been followed.

01:03:01.765 --> 01:03:06.687
I give them a number of a burner phone
that I bought with cash

01:03:06.770 --> 01:03:09.189
so that the phone's untraceable.

01:03:17.865 --> 01:03:19.158
Nobody here yet.

01:03:40.888 --> 01:03:43.349
The thing that really jumps out for me

01:03:43.432 --> 01:03:47.186
is, during the interview,
I was always giving them examples

01:03:47.269 --> 01:03:50.022
of production problems
that I was seeing in the factory,

01:03:50.105 --> 01:03:53.233
one of the gentlemen would
lit-literally finish my-my thoughts.

01:03:53.317 --> 01:03:55.152
And as I said, you know,
"And-and then this led to,"

01:03:55.235 --> 01:03:57.780
and he would, he would
actually finish my statement.

01:03:57.863 --> 01:04:02.326
So either the FAA did know
and they didn't do anything about it

01:04:02.409 --> 01:04:05.955
or they didn't know and it's inexcusable
how they could not know.

01:04:06.038 --> 01:04:10.292
And-and I-- the part
I can't get past my brain is, you know,

01:04:10.376 --> 01:04:12.461
you have 45,000 FAA employees,

01:04:12.544 --> 01:04:18.175
you have 1,600 of them
in that building that we were at,

01:04:18.258 --> 01:04:20.469
and they can only assign five people

01:04:20.552 --> 01:04:23.055
15 minutes away down the street
at the busiest factory in the world?

01:04:23.138 --> 01:04:25.015
I mean, give me a break.

01:04:25.099 --> 01:04:28.102
I just hope that they do
what they say they're gonna do

01:04:28.185 --> 01:04:30.688
and go back and do
a deeper investigation and...

01:04:30.771 --> 01:04:33.399
It's-it's gonna require someone
to force them to do it, I-I worry.

01:05:02.219 --> 01:05:03.637
Thanks for coming.

01:05:03.721 --> 01:05:05.139
Yeah.

01:05:07.224 --> 01:05:10.394
In terms of change at the FAA,

01:05:10.477 --> 01:05:14.106
is there a culture shift as a result
of what happened on the MAX?

01:05:14.189 --> 01:05:16.025
Have people's attitudes changed?

01:05:17.109 --> 01:05:19.987
One of our engineers
turned in a safety report,

01:05:20.070 --> 01:05:22.698
and the manager was upset.

01:05:22.781 --> 01:05:24.867
Because now you've got a delay
in the program,

01:05:24.950 --> 01:05:27.953
and it's all going to impact
the program's schedule,

01:05:28.037 --> 01:05:29.705
and managers retaliate.

01:05:29.788 --> 01:05:34.710
And so the people that I talk to said
that they have not seen

01:05:34.793 --> 01:05:36.628
any change.

01:05:37.963 --> 01:05:41.717
There's some real problems
with the organization.

01:05:41.800 --> 01:05:44.636
In all fairness, we went through ten years

01:05:44.720 --> 01:05:48.432
of just absolutely amazing safety level.

01:05:48.515 --> 01:05:54.104
But then there was a lot of complacency,
both in industry and at the agency.

01:05:54.188 --> 01:05:58.317
And Boeing has huge influence politically.

01:05:58.400 --> 01:06:02.321
A lot of money put into lobbying Congress.

01:06:02.404 --> 01:06:06.200
And it just shows the acceptance
of the Boeing...

01:06:06.283 --> 01:06:08.494
the Boeing position on things,

01:06:08.577 --> 01:06:11.747
because the agency and Congress,

01:06:11.830 --> 01:06:14.500
they are focused on enabling industry,

01:06:14.583 --> 01:06:18.879
and I think the belief system is
that is safe enough.

01:06:25.511 --> 01:06:30.140
The wall between the FAA
and the industry is a very low wall.

01:06:30.224 --> 01:06:33.102
There's-there's a lot
of back-and-forth movement.

01:06:33.185 --> 01:06:36.313
It really often is a revolving door.

01:06:36.396 --> 01:06:38.899
People who work for Boeing, who then

01:06:38.982 --> 01:06:40.901
go into the FAA.

01:06:40.984 --> 01:06:45.280
You also see people at the FAA
looking to go into Boeing.

01:06:46.990 --> 01:06:48.534
And what ends up happening

01:06:48.617 --> 01:06:52.704
is the FAA really becomes
part of the Boeing team.

01:06:57.209 --> 01:07:00.129
DeFAZIO:
I was very frustrated by the FAA.

01:07:00.212 --> 01:07:04.258
They were way less cooperative
than Boeing.

01:07:04.341 --> 01:07:05.425
They refer to

01:07:05.509 --> 01:07:08.595
the regulated entities as their customers.

01:07:08.679 --> 01:07:10.556
No, they're not your customers.

01:07:10.639 --> 01:07:15.769
They are a private interest
that sometimes will cut corners

01:07:15.853 --> 01:07:18.355
to get a competitive edge.

01:07:18.438 --> 01:07:21.400
And sometimes
those corners they cut kill people.

01:07:23.819 --> 01:07:25.404
During this investigation,

01:07:25.487 --> 01:07:29.408
we found out something
which I think changed everything.

01:07:31.618 --> 01:07:34.079
After the first crash was a report

01:07:34.163 --> 01:07:37.833
that the FAA had produced
about the MCAS system.

01:07:38.917 --> 01:07:42.588
That report said that,
unless the MCAS was modified,

01:07:42.671 --> 01:07:46.300
15 of these planes will crash
during the life of the fleet.

01:07:47.551 --> 01:07:51.263
We've never allowed anything like that
into the air before in history.

01:07:51.346 --> 01:07:52.472
You don't do that.

01:07:54.391 --> 01:07:56.476
Who saw that report?
How was it circulated?

01:07:56.560 --> 01:08:00.147
Why didn't they then act
to ground the planes,

01:08:00.230 --> 01:08:04.359
as opposed to waiting until, uh,
another plane full of people crash?

01:08:27.023 --> 01:08:30.360
FAA leadership, Boeing leadership,

01:08:30.443 --> 01:08:34.113
they knew this before this plane was made,

01:08:34.197 --> 01:08:36.741
before it was put together,

01:08:36.824 --> 01:08:39.494
and they did nothing.

01:08:42.580 --> 01:08:45.250
That's what makes it so heartbreaking.

01:08:46.751 --> 01:08:49.879
When you realize, like,
how preventable it was.

01:10:06.289 --> 01:10:09.292
This is gonna be
a really interesting hearing.

01:10:09.375 --> 01:10:11.085
And this got to go here.

01:10:12.462 --> 01:10:14.756
...of the crash of
Ethiopian Airlines Flight 302.

01:10:14.839 --> 01:10:16.257
There we go.

01:10:16.341 --> 01:10:20.136
The aircraft involved in both accidents

01:10:20.219 --> 01:10:22.305
was the Boeing 737 MAX.

01:10:22.388 --> 01:10:24.682
It is hard not to conclude

01:10:24.766 --> 01:10:29.729
your team at the FAA
has attempted to keep us in the dark.

01:10:29.812 --> 01:10:32.982
Administrator Dickson,
I hold you responsible for this.

01:10:33.066 --> 01:10:37.528
I expect to receive an explanation today
at this hearing for the failure to comply

01:10:37.612 --> 01:10:39.697
-with the committee's request.
-Yeah, just make some excuses.

01:10:39.781 --> 01:10:40.990
Thank you, Mr. Chairman.

01:10:41.074 --> 01:10:43.743
And I-I always appreciate
the opportunity for dialogue.

01:10:43.826 --> 01:10:49.707
I will not sign off on this aircraft until
all FAA technical reviews are complete.

01:10:49.791 --> 01:10:53.169
I also intend to pilot the aircraft myself

01:10:53.252 --> 01:10:56.047
before the FAA makes
any ungrounding decision.

01:10:56.130 --> 01:10:58.049
There we go.

01:10:58.132 --> 01:10:59.300
Just bravado.

01:10:59.384 --> 01:11:00.510
You got pi-- you have test pilots.

01:11:00.593 --> 01:11:02.804
You don't have to fly it yourself.

01:11:02.887 --> 01:11:05.098
Talk about j-just tone-deaf.

01:11:05.181 --> 01:11:06.391
Senator Markey.

01:11:06.474 --> 01:11:08.309
Boeing is now arguing in court

01:11:08.393 --> 01:11:13.439
that the FAA's certification of the
737 MAX should shield it from liability.

01:11:13.523 --> 01:11:16.651
Do you support Boeing's position,

01:11:16.734 --> 01:11:20.113
or should the victims' families
be able to hold Boeing accountable?

01:11:20.196 --> 01:11:23.574
Uh, Senator, I'm not in a position
to comment on that.

01:11:23.658 --> 01:11:26.619
Uh, but I would certainly be willing
to-to follow up with you

01:11:26.703 --> 01:11:28.705
- on-on that, uh, question.
- Senator Cruz.

01:11:28.788 --> 01:11:30.331
Thank you, Mr. Chairman.

01:11:31.332 --> 01:11:33.751
Did Boeing lie to the FAA?

01:11:36.629 --> 01:11:38.297
I can't say.

01:11:38.381 --> 01:11:39.424
I-I can't say.

01:11:39.507 --> 01:11:43.261
I mean, I-- definitely there was
incomplete, uh, information

01:11:43.344 --> 01:11:45.304
and fragmented information
that was provided.

01:11:45.388 --> 01:11:47.473
- That's bullshit.
- Did the FAA screw up

01:11:47.557 --> 01:11:49.642
in certifying the 737 MAX?

01:11:49.726 --> 01:11:53.146
I have concerns, I would say,
that there were mistakes made, yes.

01:11:53.229 --> 01:11:54.230
Come on, Senator.

01:11:54.313 --> 01:11:56.190
In Washington, the passive voice

01:11:56.274 --> 01:11:59.152
is a great way of avoiding responsibility.

01:11:59.235 --> 01:12:02.864
Who made the mistakes and why?

01:12:02.947 --> 01:12:05.742
The-the, uh, the manufacturer
made mistakes,

01:12:05.825 --> 01:12:09.412
and the FAA made mistakes in its,
in its oversight of the manufacturer.

01:12:09.495 --> 01:12:11.622
And what were the mistakes
and why were they made?

01:12:11.706 --> 01:12:13.291
The full implications

01:12:13.374 --> 01:12:18.212
of the, uh, flight control system
were not understood, uh,

01:12:18.296 --> 01:12:20.256
-as design changes were made.
-Come on.

01:12:20.339 --> 01:12:22.508
Has anyone at FAA been fired?

01:12:22.592 --> 01:12:25.553
Uh, no one has been fired
over this particular matter,

01:12:25.636 --> 01:12:27.054
um, up to this point, but...

01:12:27.138 --> 01:12:29.724
Has anyone been disciplined
over this matter?

01:12:29.807 --> 01:12:31.559
No, not specifically.

01:12:31.642 --> 01:12:36.022
So, unknown somebodies
made unspecified mistakes

01:12:36.105 --> 01:12:38.024
for which there have been
no repercussions?

01:12:38.107 --> 01:12:39.984
-Zero accountability.
-You understand, sir,

01:12:40.067 --> 01:12:42.904
you do not work for Boeing,
you work for the American people.

01:12:42.987 --> 01:12:44.781
With that,

01:12:44.864 --> 01:12:46.032
this hearing is now adjourned.

01:12:47.200 --> 01:12:49.202
Who got fired?

01:12:49.285 --> 01:12:51.370
Nobody. Who got demoted? Nobody.

01:12:51.454 --> 01:12:53.372
This is our government, our government.

01:12:53.456 --> 01:12:54.916
This is our government in action.

01:12:54.999 --> 01:12:57.126
Just ridiculous.

01:12:57.210 --> 01:12:58.836
Come on, Jordan. Let's go for a walk.

01:12:58.920 --> 01:13:01.672
Come on. At least
you don't work for the government.

01:13:04.467 --> 01:13:05.885
It's bullshit.

01:13:14.644 --> 01:13:19.774
I think he sort of owns it
and feels very, very guilty,

01:13:19.857 --> 01:13:23.027
maybe responsible a little bit
for the deaths of these people,

01:13:23.110 --> 01:13:27.865
and it's very difficult to watch him,
'cause he's not.

01:13:36.332 --> 01:13:37.834
I thought he was doing a time line

01:13:37.917 --> 01:13:40.086
mostly of just the things
that he had done.

01:13:41.546 --> 01:13:43.631
But this is everything.

01:13:50.638 --> 01:13:52.640
I am beyond pissed.

01:13:53.891 --> 01:13:57.895
It should not be that hard
to get the FAA to do their damn job.

01:13:59.647 --> 01:14:02.608
But you still have the Department
of Justice investigation going on,

01:14:02.692 --> 01:14:05.152
so it's not over yet.

01:14:13.119 --> 01:14:16.247
As part of
the Department of Justice investigation,

01:14:16.330 --> 01:14:19.041
Boeing was forced to release
some documents.

01:14:21.043 --> 01:14:23.880
Instant messages and emails
between a couple of pilots at Boeing

01:14:23.963 --> 01:14:25.798
that's completely off script,

01:14:25.882 --> 01:14:28.509
and they're saying things Boeing would
never have wanted to see the light of day.

01:14:28.593 --> 01:14:31.721
And we're reading them,
and you're realizing as a journalist,

01:14:31.804 --> 01:14:34.974
"Oh, my God,
readers are gonna be outraged."

01:14:37.018 --> 01:14:40.938
Boeing's chief technical pilot,
Mark Forkner,

01:14:41.022 --> 01:14:46.444
saw it as his job to dissuade airlines
and regulators all over the world

01:14:46.527 --> 01:14:49.614
from wanting extra training
for the pilots.

01:14:50.865 --> 01:14:55.286
This guy Forkner, he is doing it
because, higher up at the company,

01:14:55.369 --> 01:14:58.122
they decided that a major program goal

01:14:58.205 --> 01:15:00.541
was not to require pilot training.

01:15:01.918 --> 01:15:07.506
This was a business competitive advantage
and was very important to Boeing.

01:15:07.590 --> 01:15:09.634
Boeing had promised

01:15:09.717 --> 01:15:13.888
pilots who flew the old model 737
could transition to

01:15:13.971 --> 01:15:15.765
this MAX model with minimal training--

01:15:15.848 --> 01:15:17.808
two hours on an iPad.

01:15:17.892 --> 01:15:18.935
Seriously, an iPad.

01:15:19.018 --> 01:15:22.146
Boeing had written into the contract
with Southwest a guarantee:

01:15:22.229 --> 01:15:24.607
"You will not have to train your pilots
on the simulator,

01:15:24.690 --> 01:15:27.860
"and if you do, we'll pay you
a million dollars per airplane.

01:15:27.944 --> 01:15:29.946
That's how seriously we're taking this."

01:15:31.364 --> 01:15:34.533
And there was a-a chilling moment
when I got in the middle of the document

01:15:34.617 --> 01:15:38.579
and I saw this exchange and I realized

01:15:38.663 --> 01:15:42.667
that Forkner was telling his deputy,
Patrick Gustavsson,

01:15:42.750 --> 01:15:47.546
that he had, that day,
managed to dissuade Lion Air...

01:15:50.216 --> 01:15:53.469
...not to have simulator training
for its pilots.

01:15:53.552 --> 01:15:56.973
Lion Air did actually ask
for more training,

01:15:57.056 --> 01:16:01.978
and Boeing went out of its way
to stop them from getting it.

01:16:03.980 --> 01:16:06.816
Mark Forkner tells his deputy,

01:16:06.899 --> 01:16:10.152
"I just Jedi mind tricked these fools."

01:16:13.823 --> 01:16:16.993
What we also learned
was that MCAS was changed

01:16:17.076 --> 01:16:19.870
in a way that was gonna be a real problem,

01:16:19.954 --> 01:16:24.667
and if the FAA knew about it, they were
gonna change the training requirements.

01:16:24.750 --> 01:16:28.879
So these two guys at that moment,
under pressure from senior managers,

01:16:28.963 --> 01:16:33.092
caved and-and decided not to tell the FAA.

01:16:34.176 --> 01:16:36.178
"The airplane," meaning the MAX,

01:16:36.262 --> 01:16:40.516
"The airplane is designed by clowns,
who in turn are supervised by monkeys."

01:16:43.102 --> 01:16:45.229
This is bad engineering.

01:16:45.312 --> 01:16:46.897
It's bad safety.

01:16:46.981 --> 01:16:49.900
It's devastating consequences.

01:16:51.402 --> 01:16:53.571
And after the MAX wrapped,

01:16:53.654 --> 01:16:57.533
these guys were given an award by Boeing

01:16:57.616 --> 01:16:59.368
because they delivered exactly

01:16:59.452 --> 01:17:02.246
what their bosses had wanted.

01:17:10.504 --> 01:17:12.923
What's Boeing going to do
to answer this mess?

01:17:14.258 --> 01:17:18.512
We don't know,
but I would expect criminal charges.

01:17:30.566 --> 01:17:32.651
The U.S. now has its first confirmed case

01:17:32.735 --> 01:17:34.361
of the deadly new coronavirus.

01:17:34.445 --> 01:17:37.656
The Dow dropping more than 2,300 points.

01:17:37.740 --> 01:17:39.658
Airports and airlines devastated.

01:17:39.742 --> 01:17:42.244
This airport is empty.
The parking lot is empty.

01:17:42.328 --> 01:17:44.663
...at all times until they are checked.

01:17:49.210 --> 01:17:51.796
Because of the COVID-19 crisis,

01:17:51.879 --> 01:17:57.843
what we have is a company
that's in terrible shape business-wise.

01:17:57.927 --> 01:17:59.637
Boeing, the number one component

01:17:59.720 --> 01:18:02.681
in the Dow Jones Industrial Average,
in a freefall at this moment.

01:18:04.225 --> 01:18:07.812
So they really depend
on the 737 MAX getting back

01:18:07.895 --> 01:18:10.731
to get cash flow coming again.

01:18:10.815 --> 01:18:13.943
We have to help Boeing.
We have to help the airline industry.

01:18:14.026 --> 01:18:16.070
It wasn't their fault.
This wasn't their fault.

01:18:16.153 --> 01:18:19.073
It has to work

01:18:19.156 --> 01:18:21.951
or Boeing can't keep going.

01:18:44.140 --> 01:18:45.516
Yeah.

01:18:47.893 --> 01:18:50.020
Um, what about the...

01:18:51.897 --> 01:18:53.566
Are you sure?

01:19:11.584 --> 01:19:15.337
Today, we're gonna watch
the FAA administrator fly the MAX

01:19:15.421 --> 01:19:17.506
on a test flight.

01:19:17.590 --> 01:19:21.886
This is one of the last steps apparently
before the plane gets recertified.

01:19:28.893 --> 01:19:30.686
Why is he touching

01:19:30.769 --> 01:19:33.063
the plane like...

01:19:33.147 --> 01:19:37.318
literally just a clown in a suit?

01:19:41.155 --> 01:19:43.240
Well, he made a big deal,
saying, you know,

01:19:43.324 --> 01:19:47.119
"I'm not gonna approve this plane
unless I-I fly it myself."

01:19:47.203 --> 01:19:51.040
Sitting up there, you know,
what is he really gonna test? Uh, come on.

01:19:56.003 --> 01:19:58.464
So wh-where is the plane right now?

01:19:58.547 --> 01:20:00.424
Is-is that it right there?

01:20:04.094 --> 01:20:05.471
There she goes.

01:20:52.559 --> 01:20:54.853
You seeing anything yet?

01:21:14.456 --> 01:21:17.293
Well, that's him. -MAN: Yeah.

01:21:20.254 --> 01:21:23.841
Good morning,
and thank you for joining us today.

01:21:23.924 --> 01:21:25.592
We're in the homestretch,

01:21:25.676 --> 01:21:28.846
but that doesn't mean that we're gonna
take shortcuts to get it done...

01:21:28.929 --> 01:21:31.348
Boeing stock's up three dollars right now.

01:21:31.432 --> 01:21:35.853
Which is twice before
the Dickson press conference started.

01:21:35.936 --> 01:21:37.688
...the plane
for return to passenger service.

01:21:37.771 --> 01:21:41.066
Steve, uh, I'd like to ask you
a question that actually comes from

01:21:41.150 --> 01:21:44.361
one of the families of the victims
in an email this morning,

01:21:44.445 --> 01:21:47.364
and it's something that
the-the families have been repeating.

01:21:47.448 --> 01:21:51.452
They say today's flight is a
public relations stunt, a gift to Boeing.

01:21:51.535 --> 01:21:53.829
This is not a publicity stunt.

01:21:53.912 --> 01:21:59.209
This is simply, uh, the fulfillment of
a commitment, a promise that I made,

01:21:59.293 --> 01:22:01.670
uh, within my first few weeks at the FAA.

01:22:01.754 --> 01:22:04.631
The 737 aircraft--

01:22:04.715 --> 01:22:07.259
and statistically it may be the safest
airplane that's ever been built.

01:22:07.343 --> 01:22:10.554
You know, as I've said many times,
safety's a journey,

01:22:10.637 --> 01:22:12.848
and it is something
that we need to continue...

01:22:12.931 --> 01:22:16.560
The FAA is supposed to be our watchdog,
our guardian and our protector.

01:22:16.643 --> 01:22:18.771
It doesn't make sense.
It doesn't make sense.

01:22:18.854 --> 01:22:20.647
Doesn't make sense to me.

01:22:20.731 --> 01:22:22.149
At all.

01:22:43.420 --> 01:22:48.884
This is a settlement as a result
of the DOJ's grand jury investigation.

01:22:50.928 --> 01:22:54.098
Boeing avoided criminal prosecution

01:22:54.181 --> 01:22:56.433
for criminal misconduct today

01:22:56.517 --> 01:22:59.978
for giving the FAA false information
about the 737 MAX.

01:23:00.062 --> 01:23:03.023
As part of this agreement,
which is, by the way,

01:23:03.107 --> 01:23:05.275
what many people on Wall Street expected,

01:23:05.359 --> 01:23:09.863
Boeing has agreed to pay
more than $2.5 billion.

01:23:09.947 --> 01:23:11.949
That fine's only a slap on the wrist

01:23:12.032 --> 01:23:15.327
when you consider
the severity of the charges.

01:23:17.329 --> 01:23:19.081
Boeing had a problem.

01:23:19.164 --> 01:23:22.835
They dealt with the problem
working with the government.

01:23:24.294 --> 01:23:26.880
They together crafted this announcement
that basically said,

01:23:26.964 --> 01:23:29.716
"Look, we're responsible...

01:23:31.510 --> 01:23:34.888
"...but only because
we had some bad apples,

01:23:34.972 --> 01:23:37.266
"and the bad apples
didn't have senior management.

01:23:37.349 --> 01:23:38.642
It was these guys."

01:23:38.725 --> 01:23:40.436
These two guys were guilty,

01:23:40.519 --> 01:23:42.855
pilots from the internal Boeing emails,

01:23:42.938 --> 01:23:46.525
Mark Forkner
and his deputy Patrick Gustavsson.

01:23:46.608 --> 01:23:49.862
They've been thrown to the wolves here.

01:23:49.945 --> 01:23:52.698
Forkner does what he's told,

01:23:52.781 --> 01:23:57.911
and now he's basically being left
as a scapegoat for what Boeing did.

01:23:57.995 --> 01:24:01.415
And the DOJ actually went
out of their way--

01:24:01.498 --> 01:24:03.250
and this is not normal--

01:24:03.333 --> 01:24:06.712
they explicitly say

01:24:06.795 --> 01:24:09.506
that senior management didn't do anything.

01:24:11.758 --> 01:24:16.597
All of the senior management at Boeing
are off scot-free,

01:24:16.680 --> 01:24:18.974
and not only scot-free but, you know,

01:24:19.057 --> 01:24:24.521
with their huge million-dollar salaries
all intact and no threat to them at all.

01:24:27.399 --> 01:24:29.693
Hey. I'm on a call. Can I call you back?

01:24:29.776 --> 01:24:31.069
Yeah. Just come by when you're done.

01:24:31.153 --> 01:24:32.154
All right.

01:24:33.238 --> 01:24:36.241
It's really annoying
that Boeing is able to pay money

01:24:36.325 --> 01:24:39.661
to avoid criminal responsibility,

01:24:39.745 --> 01:24:43.999
but honestly it's great for the case
'cause we make the same allegations

01:24:44.082 --> 01:24:46.960
that the government
now has settled with Boeing,

01:24:47.044 --> 01:24:51.632
and that is essentially
Boeing defrauded the FAA.

01:24:51.715 --> 01:24:56.136
These guys, um, Forkner and Gustavsson,
are the two technical pilots.

01:24:56.220 --> 01:25:00.057
They do what they're doing
because they're under orders from above,

01:25:00.140 --> 01:25:05.479
but the guys above, the executives
who gave the order, they got away with it.

01:25:05.562 --> 01:25:08.482
And that frankly goes back
to this whistleblower

01:25:08.565 --> 01:25:10.943
that we've been talking about, Ed Pierson.

01:25:14.863 --> 01:25:18.867
After the first crash, I wrote to the CEO.

01:25:20.035 --> 01:25:23.747
"You need to know we got to stop
and do the job properly."

01:25:25.207 --> 01:25:27.960
Right after that,
I wrote to the board of directors.

01:25:28.043 --> 01:25:30.045
And it was a certified letter

01:25:30.128 --> 01:25:32.297
'cause I wanted to make sure
that it was documented.

01:25:32.381 --> 01:25:34.758
I was pleading with them to act.

01:25:34.841 --> 01:25:39.012
And then, a couple weeks later,
the Ethiopian Airline crashes.

01:25:40.305 --> 01:25:43.267
Pierson comes along and he says,
"That's not just those two guys.

01:25:44.351 --> 01:25:48.897
"I went to Muilenburg and said there are
real problems on the assembly line,

01:25:48.981 --> 01:25:51.024
manufacturing process."

01:25:51.108 --> 01:25:56.655
So you begin to develop a larger picture
of a corporate attitude

01:25:56.738 --> 01:26:02.202
to put money and, uh, profit above safety.

01:26:02.286 --> 01:26:04.246
Everybody in the Boeing organization says,

01:26:04.329 --> 01:26:06.498
"Safety first, safety first,
safety first."

01:26:06.582 --> 01:26:07.749
Is that true?

01:26:07.833 --> 01:26:11.128
Is that true or is that a canard?
Is that baloney?

01:26:11.211 --> 01:26:16.675
Right now, I like the idea of, uh,
getting Pierson, uh, on paper.

01:26:16.758 --> 01:26:18.760
Yeah. Put it this way:

01:26:18.844 --> 01:26:22.973
Boeing doesn't want him to testify,
so we should...

01:26:23.056 --> 01:26:25.559
we should react to that
by getting him to testify.

01:26:36.069 --> 01:26:38.155
Oh, hold on. Boeing's calling me.

01:26:41.033 --> 01:26:43.327
Hi-- Hi, Bernard. How are you doing?

01:26:45.662 --> 01:26:46.747
No-- No problem.

01:26:46.830 --> 01:26:49.249
So, what'd you--
what did you want to tell me?

01:26:55.339 --> 01:26:57.758
No, but wh-wh...

01:27:00.260 --> 01:27:01.803
I understand.

01:27:09.561 --> 01:27:12.773
All right, Bernard, well, thanks
for the call, and I'll talk to you later.

01:27:14.524 --> 01:27:16.360
Bye.

01:27:23.033 --> 01:27:26.370
Well, we-we have the heads-up basically.

01:27:28.872 --> 01:27:33.919
The FAA's gonna clear the MAX
to fly again on Wednesday.

01:27:35.712 --> 01:27:38.757
It's good news for Boeing

01:27:38.840 --> 01:27:41.385
at a very, very low moment.

01:27:49.017 --> 01:27:50.894
- Hello.
- Hey.

01:27:50.977 --> 01:27:52.771
Uh, did you see the news?

01:27:52.854 --> 01:27:55.649
I-I was in Costco, honey.
I haven't seen the news.

01:27:55.732 --> 01:27:59.319
The FAA just cleared
the Boeing MAX to fly.

01:28:00.737 --> 01:28:02.572
Well, you knew it was gonna happen.

01:28:07.703 --> 01:28:10.122
American has these airplanes,

01:28:10.205 --> 01:28:13.500
so American as a company
is gonna want to fly them.

01:28:16.753 --> 01:28:19.256
Okay, that's an Airbus, 737.

01:28:20.924 --> 01:28:22.634
Here you go.

01:28:22.718 --> 01:28:24.886
MAX 8, 2:30 p.m.

01:28:26.805 --> 01:28:28.849
Look at the cost.

01:28:28.932 --> 01:28:33.895
You can go at 1:40 for five-fif--
516 on an Embraer.

01:28:33.979 --> 01:28:38.024
I can go at 2:30 for 181 on a MAX.

01:28:40.736 --> 01:28:44.698
People looking for deals to go to Miami
are gonna end up in a MAX

01:28:44.781 --> 01:28:46.491
if they're not careful.

01:28:46.575 --> 01:28:48.076
That's crazy.

01:28:48.160 --> 01:28:51.913
I can... just tell our PR guy about this.

01:28:58.170 --> 01:29:01.631
I don't know. It's-- I got to tell you,
I think it's gonna be real when

01:29:01.715 --> 01:29:05.927
people are at an airport lining up and
being the first ones to-to get on a MAX.

01:29:06.011 --> 01:29:08.388
Ladies and gentlemen, at this time...

01:29:17.939 --> 01:29:19.566
Good morning, passengers.

01:29:19.649 --> 01:29:21.777
This is the pre-boarding announcement

01:29:21.860 --> 01:29:27.657
for American Airlines Flight 718 to Miami,
leaving on time.

01:29:27.741 --> 01:29:30.911
Boarding begins in 20 minutes. Thank you.

01:29:42.130 --> 01:29:45.300
Birthdays and anniversaries
tend to be really hard,

01:29:45.383 --> 01:29:49.262
so just making sure that,
instead of just being sad,

01:29:49.346 --> 01:29:52.974
to celebrate Dad, celebrate his laugh,

01:29:53.058 --> 01:29:55.185
celebrate his life.

01:29:55.347 --> 01:29:58.392
because the 737 MAX
is going back up in the air,

01:30:00.275 --> 01:30:02.152
and that hurts a lot,

01:30:02.236 --> 01:30:06.323
so to feel some form of, like, victory.

01:30:06.406 --> 01:30:07.991
Thank you so much.

01:30:08.075 --> 01:30:09.576
That's a beautiful cake.

01:30:15.307 --> 01:30:18.060
This is
the final boarding call for passengers

01:30:18.144 --> 01:30:22.148
on American Airlines Flight 718 to Miami.

01:30:26.902 --> 01:30:30.156
I've talked
to high-level people inside Boeing

01:30:30.239 --> 01:30:32.950
who feel a sense of guilt

01:30:33.033 --> 01:30:38.831
but they don't believe
they did anything deliberately wrong.

01:30:40.291 --> 01:30:43.586
The sin wasn't anything deliberate.

01:30:43.669 --> 01:30:48.215
It was going along
with the system that was there

01:30:48.299 --> 01:30:50.676
and not questioning it enough.

01:30:53.637 --> 01:30:59.059
This is a very American story because
it's the American corporate culture

01:30:59.143 --> 01:31:01.228
at the root of what's gone wrong.

01:31:05.774 --> 01:31:07.568
What happened within the FAA

01:31:07.651 --> 01:31:12.323
in withdrawing further and further
from its direct oversight role,

01:31:12.406 --> 01:31:14.325
that was just a political move.

01:31:15.910 --> 01:31:19.914
Boeing lobbied and paid politicians

01:31:19.997 --> 01:31:23.792
and convinced them that they needed
to get out of the way of industry.

01:31:25.544 --> 01:31:28.214
Boeing said,
"We want regulation out of the way.

01:31:28.297 --> 01:31:32.176
We'll control it 'cause we're efficient
and we can do it ourselves."

01:31:33.260 --> 01:31:35.846
Flight attendants, prepare for takeoff.

01:31:37.181 --> 01:31:40.100
DeFAZIO:
Predatory capitalism will kill itself.

01:31:40.184 --> 01:31:43.103
And it'll kill people.

01:31:43.187 --> 01:31:45.064
This is a sickness that kills

01:31:45.147 --> 01:31:47.149
many good American corporations.

01:31:48.234 --> 01:31:53.489
The impact of Wall Street on the real
economy of the United States of America.

01:31:53.572 --> 01:31:56.617
40% of our economy is financed.

01:31:56.700 --> 01:31:57.785
They used to be 20%.

01:31:57.868 --> 01:32:01.330
They used to lend money to people
to make things.

01:32:01.413 --> 01:32:04.458
Now they are predating
on successful companies

01:32:04.542 --> 01:32:08.379
and turning them into
a shell of their former selves.

01:32:08.462 --> 01:32:12.341
I want to see Boeing go back to being
what it was and they could be again:

01:32:12.424 --> 01:32:15.886
the greatest engineering company
in the world.

01:32:25.396 --> 01:32:28.732
But we're here today

01:32:29.984 --> 01:32:35.698
Didn't see the end
through all the pain

01:32:35.781 --> 01:32:39.577
But we made it through the storm

01:32:39.660 --> 01:32:42.496
Made it through the storm

01:32:42.580 --> 01:32:44.540
Grateful for the battles that we won

01:32:45.916 --> 01:32:47.835
And the ones that we lost, too

01:32:55.301 --> 01:32:58.887
Safe to shore.

01:33:06.061 --> 01:33:07.771
Ed Pierson told lawmakers

01:33:07.855 --> 01:33:11.692
pressure to produce new planes as fast
as possible was undermining safety.

01:33:11.775 --> 01:33:14.153
Boeing wasn't listening or the FAA.

01:33:14.236 --> 01:33:17.197
The only people that were doing
any listening it seemed was Congress.

01:33:37.051 --> 01:33:40.304
The prize is awarded to Dominic Gates,

01:33:40.387 --> 01:33:43.223
Steve Miletich, Mike Baker and Lewis Kamb

01:33:45.144 --> 01:33:47.355
Boeing has finally accepted sole liability

01:33:47.438 --> 01:33:48.731
for the fatal crash in Ethiopia.

01:33:48.814 --> 01:33:51.692
...an agreement that
also paves way for compensation claims

01:33:51.776 --> 01:33:56.030
to be made under U.S. law, which provides
for higher levels of compensation.

01:34:38.948 --> 01:34:44.036
My dad always used to say
you have to live full and die empty.

01:34:44.120 --> 01:34:45.204
I'm not there yet.

01:34:45.487 --> 01:34:47.615
I'm just starting my journey,

01:34:47.698 --> 01:34:49.783
but that's the direction that I'm heading.